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Windows 7: BSOD at random times, mostly while gaming

04 Jun 2012   #1

Windows 7 Ultimate 64 bit
 
 
BSOD at random times, mostly while gaming

I get a BSOD Memory Dump randomly on my computer.

It happens mostly when I play online games, the only games I play where this has happened are:

-League of Legends
-Starcraft
-Diablo 3

It's happened a handful of times at random while just browsing the internet and not doing much anything else.

I've attached the BSOD Dump & System File Collection files to this post as well as the System Resource Monitor file.

I've checked and updated all of the drivers on all pieces of hardware.

Here are my system specs:
OS - Windows 7 Ultimate 64 bit
CPU - AMD A6-3650 Llano
Motherboard - GIGABYTE GA-A55M-S2V FM1 AMD A55 (Hudson D2) Micro ATX AMD Memory - Patriot G series ‘Sector 5’ Edition 8GB (2 x 4GB) 240-Pin DD
Graphics Card - PowerColor AX6670 1GBK3-H Radeon HD 6670 1GB 128-bit DDR3 PC
Hard Disk Drive - HITACHI HDS721050CLA362 (0F10381) 500GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
Power Supply - RAIDMAX HYBRID 2 RX-630SS 630W ATX12V V2.2/ EPS12V SLI Ready
Case - Rosewill CHALLENGER Black Gaming ATX Mid Tower Computer Case
Cooling - Case comes with Three Fans-1x Front Blue LED 120mm Fan, 1x

Here are some of the error codes that come up after Windows restarts:

*********************
Example 1:
*********************
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80075CA028
BCP3: 00000000B2344000
BCP4: 0000000000000175
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

******************************
Example 2
******************************
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF80009761BC8
BCP2: 0000000000000001
BCP3: FFFFF9600009C646
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Any help is GREATLY appreciated thank you for taking the time to look at this!

My System SpecsSystem Spec
.

05 Jun 2012   #2

Windows 7 Ultimate 64 bit
 
 

Bump
My System SpecsSystem Spec
05 Jun 2012   #3

Windows 7 Home Premium 64 Bit
 
 

You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.
warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!



For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.


You also had a 0x101 crash: STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg

Some of the above steps apply to that crash, as well.
My System SpecsSystem Spec
.


05 Jun 2012   #4

Windows 7 Home Premium x64
 
 

It may be nothing, or it could be everything. Your memory is not on the support list for this motherboard. This RAM is meant for 1.65 volts, your board is meant to run RAM at 1.5. Please install CPUz and upload the tabs for us to see.
My System SpecsSystem Spec
05 Jun 2012   #5

Windows 7 Ultimate 64 bit
 
 

Wow, thank you for all of the information!

@ writhziden - Thank you, I read over the 0x124 crash information and am in the process of running the various tests outlined in your post. Will post back with the results of those tests tomorrow since these will take some time to compile.

@ James7679 - Thank you! I've attached the tabs as screenshots and saved the report as a txt file in the zip file attached to this reply.

I really appreciate you guys taking the time to look at this.
My System SpecsSystem Spec
05 Jun 2012   #6

Win7 Home Premium 32bit
 
 

BSOD during gaming are often, if not mostly, related to Timeout Detection and Recovery issues but as well they can happen while doin literally nothing.
Very annoying and a known issue since Win Vista yet Nvidia,Ati and Microsoft failed completely to adress this issue to solve it once and for all.
This article sheds some light on the thing.
Timeout Detection and Recovery (TDR)
In short version: Graphics driver has to sent a ping every X seconds to OS. If it fails for whatever reason the OS shuts down to prevent damage to OS cause it thinks a critical error occured.
Its like train drivers nowadays have to hit a button every 30 or 60 seconds to confirm they are not sleeping or dead otherwise the Train commences automatic emergency braking.
Increasing the TimeOut to 60 seconds or disabling the TDR check completely in the Registry helps a lot and sometimes even solves this issue completely. Its only a workaround though
TDR Registry Keys
My System SpecsSystem Spec
06 Jun 2012   #7

Windows 7 Home Premium x64
 
 

Tironus, thanks for uploading. Please continue with writhziden's suggestions. While testing the CPU with P95, please upload the CPUz 1st tab and also a shot of HWMonitor.
My System SpecsSystem Spec
06 Jun 2012   #8

Windows 7 Ultimate 64 bit
 
 

James7679, Here are the screens after running P95 small FFT stress test for an hour, it seems that the cpu avg temp leveled out at 43 degrees Celsius

I will run the other more RAM intensive P95 tests tomorrow.

I ran FurMark, and the AMD Radeon HD 6670 temp evened out around 43 degrees Celsius. Furmark would not stress test the AMD 6530D APU, this APU seemed stress tested when running P95 as the APU temp was the same as the CPU. Probably because its a built in GPU in the processor.

I'll be running Memtest86+ tonight and will post the results tomorrow.

Speccy is the only program running thats giving me any type of temperatures, FurMark crashes when I enable logging when running the GPU stress test.

Thank you all again for looking into this and all the suggestions I really appreciate it!
My System SpecsSystem Spec
08 Jun 2012   #9

Windows 7 Home Premium x64
 
 

Tironus, sorry for the delay. Just looked at your zip though. Were you able to get this resolved by following wriziden's steps?

One more to add in, uninstall Gigabyte EasyTune6, and stop "softclocking". If you are going to Overclock, you need to take the steps to learn how to use the BIOS to do so. Your system will remain unstable and you will likely damage components if you do not Overclock correctly.
My System SpecsSystem Spec
08 Jun 2012   #10

Windows 7 Ultimate 64 bit
 
 

I've come to an impasse with the Memtest86+ as I don't have a CD to burn the iso to and for some reason will not read my USB flash drive at boot to run the memtest program.

I've set the boot menu to read my USB but it still doesn't work and I followed the instructions to install it to my flash drive correctly.

I will uninstall the EasyTune6, as far as overclocking I will lookup how to do it properly, I havent configured anything that im aware of that would allow it to overclock. (noob in this department)
My System SpecsSystem Spec
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 BSOD at random times, mostly while gaming





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