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Windows 7: Black Screen and can only see mouse

05 Jun 2012   #1
diderot

windows 7 ultimate 64
 
 
Black Screen and can only see mouse

When I boot up my computer going into the starting page since there is a guest acccount aand a admin I can only see my mouse and a blackground I don't understand computers that much but I need help!!!!


My System SpecsSystem Spec
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05 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

First, go through the steps for Troubleshooting Windows 7 Failure to Boot. Let us know if you need help as you proceed through those steps.
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 Black Screen and can only see mouse




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