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Windows 7: BSOD While Streaming/Downloading/Gaming, Mostly DRIVER_IRQL Messages

07 Jun 2012   #11
Matt87

Windows 7 Ultimate x64
 
 

Unfortunately I ran into another BSOD. I deleted the previous minidump files so the ZIP file is smaller. It has two files in it, one from the 5th happened after I made this original post, so it may be worth looking at. So much for that lucky streak.

I'm wondering if it is indeed the HDD, and the BIOS not showing it is a sign of its issues. I wish I had another HDD laying around to test it... is there any sort of way to check the HDD with something else besides Seatools? Such as chkdsk? I'm personally just weary of calling customer support for computer companies... in most of my past experiences, I've barely been able to understand what they're saying.


My System SpecsSystem Spec
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07 Jun 2012   #12
Tekno Venus

Windows 7 Home Premium 64bit (O.E.M)
 
 

I'm not on my PC at the mo so can't check the dumps but here is how to run chkdsk: Disk Check. Make sure to scan and automatically attempt to fix errors and recover bad sectors. The disk will obviously be in use so it will reboot.
My System SpecsSystem Spec
07 Jun 2012   #13
Tekno Venus

Windows 7 Home Premium 64bit (O.E.M)
 
 

Right then, down to business.

I've had a look at new dump files and the first one indicates hardware as per the earlier ones. The second one however, blames the crash on your NVidia card drivers. If the chkdsk doesn't solve the issues, I want you to try something:

You mentioned that you installed a graphics card 2 months ago in your original post. Try running Furmark to stress test your GPU. STOP THE TEST IMMEDIATELY IF ARTEFACTS BEGIN TO APPEAR ON THE SCREEN OR THE TEMPERATURE LEVELS OUT OR EXCEEDS 90 DEGREES. If no artefacts or distortion appears on the screen, consider the test passed. If artefacts do appear, make sure the card is properly seated.

Stephen
My System SpecsSystem Spec
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07 Jun 2012   #14
Matt87

Windows 7 Ultimate x64
 
 

I'm running the gpu test, it's at 99% load, 22% memory load and the temperature is at a steady 79C. It's been going for almost ten minutes without a hitch. When is it safe to assume it's a pass?

I'll be running checkdsk per your recommendation after this test. Thanks for being a huge help! I really appreciate it!
My System SpecsSystem Spec
07 Jun 2012   #15
Tekno Venus

Windows 7 Home Premium 64bit (O.E.M)
 
 

That seems pretty stable to me, if there were problems, they would have come along within the first 10 minutes I think. Levelling out at 79 degrees shows that you have good cooling as well.
Report back after check disk, I still have some more ideas!

Stephen
My System SpecsSystem Spec
07 Jun 2012   #16
Matt87

Windows 7 Ultimate x64
 
 

The chkdisk scan finished and everything looks green as far as that goes. I'm open to more suggestions!
My System SpecsSystem Spec
08 Jun 2012   #17
Tekno Venus

Windows 7 Home Premium 64bit (O.E.M)
 
 

Ok, I think the next thing to do is determine if a driver is causing the BSOD's because I have a feeling it is a HDD or other hardware issue. To do this you need to use Driver Verifier. This will stress the drivers and cause BSOD's. Once the PC has crashed a few times, upload the new dumps. If there are no crashes after 12-24 hrs, then a driver is not to blame. Stop driver verifier. Instructions:

Quote:
  • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
    a. Backup your system and user files
    b. Create a system restore point
    c. If you do not have a Windows 7 DVD, Create a system repair disc
    d. In Windows 7:
    • Click the Start Menu
    • Type verifier in Search programs and files (do not hit enter)
    • Right click verifier and click Run as administrator
    • Put a tick in Create custom settings (for code developers) and click next
    • Put a tick in Select individual settings from a full list and click next
    • Set up the individual settings as in the image and click next
    • Put a tick in Select driver names from a list
    • Put a tick next to all non-Microsoft drivers.
    • Click Finish.
    • Restart your computer.

    If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

    If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
    The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.

    When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
    verifier /reset
    -> Restart your computer.
If you have any issues, tell me. If at the end of this a driver is not to blame, I can start to do some more detailed hardware diagnostics, for example, working out why the BIOS is not showing your HDD.

Stephen
My System SpecsSystem Spec
08 Jun 2012   #18
Matt87

Windows 7 Ultimate x64
 
 

Will do, I'll run that verifier until I go to bed tonight. I'll be sure to post the results immediately after a crash or a pass. Thanks a ton!
My System SpecsSystem Spec
08 Jun 2012   #19
Matt87

Windows 7 Ultimate x64
 
 

When restarting after setting up the verifier, my comp almost immediately crashed upon loading the desktop. It successfully created a dmp file. I'm running it in safe mode now and it's able to idle without any issue.

Should I continue to try and start it in normal mode so I can create dmp files for you? Or should I let it sit in safe mode?

Edit: Tried to restart in safe mode with networking but I guess the computer somehow missed my F12 spam. It got another BSOD with the same file in the description: ASACPI.sys.

I'm running in safe mode with networking now I can still goof around on the net while the verifier is running (I guess that means it probably isn't the network driver). I also noticed that both times when loading on to the Desktop with the verifier running, I see a black rectangle appear on the screen in the upper-left part of the screen, then it crashes. Not sure if this means anything.
My System SpecsSystem Spec
08 Jun 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

Please start Safe Mode with Networking and run through the http://www.sevenforums.com/crashes-d...tructions.html. They should indicate what is causing the immediate crashes.
My System SpecsSystem Spec
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 BSOD While Streaming/Downloading/Gaming, Mostly DRIVER_IRQL Messages




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