|05 Jun 2012||#1|
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Random BSOD's (Mixed error codes)
Hey all, I've been trying to diagnose and fix my problems to no avail, I have very frequent BSOD's and I have had no luck with fixing them. Here is my problem (basically)
I randomly get BSOD's while doing simple things such as browsing in Firefox or listening to music on Itunes. Once or twice I have gotten one playing a game (never seen a pattern as to which game). As of today, I receive one EVERY time I restart or shut down.
I had one or two when I first received the computer last year, but never had issues this frequently until very recently. Blue Screen View leads me to believe it is caused by ntoskrnl.exe Any help would be appreciated and any further info on my part will be given as needed. Thanks.
Model: Dell XPS L702X
CPU: Intel Core i7-2630QM 2.00GHz
GPU: Nvidia GeForce GT 555m / Intel HD Graphics Family
OS: Windows 7 HP x64 SP1 (Original Install - OEM)
Chipset: Intel 6 Series/C200
Hardware AND OS are 14 months old.
(Laptop purchased 04/2011)
PS: All necessary documents have been attached as requested in posting instructions.
|My System Specs|
|05 Jun 2012||#2|
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Not Available ACPI\SMO8800\1 The drivers for this device are not installed.
You have a lot of unneeded software running all the time. I would recommend that you Troubleshoot Application Conflicts by Performing a Clean Startup and only leave Symantec products enabled in startup and services.
Crashes were caused by MagicDisc and Symantec. Uninstall both; make sure to use the Symantec uninstall utilities to uninstall by speaking with one of their support representatives. Download a fresh, up to date copy of Symantec and then re-install with the fresh installer. Do the same with MagicDisc.
Your crashes primarily indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems. There are very suspicious items in your crash reports that likely indicate a virus is on your system!!!!
Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
I would also highly suggest starting a thread in System Security - Windows 7 Forums
|My System Specs|
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