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Windows 7: BSOD, screen scrambles, programs crash from gaming and sleep mode

05 Jun 2012   #1
FiaB

windows 7 professional 64bit
 
 
BSOD, screen scrambles, programs crash from gaming and sleep mode

This is actually a continuation of a previous thread, linked here: http://www.sevenforums.com/crashes-d...ing-games.htmlAfter a while i just gave up on it and decided to live with the crashing. This new crop of problems, however, has raised my ire.

Most frequently problems occur when gaming. In some cases the screen will freeze, and the system will lock up. Other games(TF2), however, cause the screen to either scramble such that the display shows multiple angles cut together. There's often also an audible screech of static accompanying this disruption. After I close the program, other programs begin crashing (mumble, chrome,) and almost nothing will open properly.

The computer also fails to come out of sleep mode correctly. After entering sleep mode, I can only get the display to come out of it if I hit the restart button. At which point, it goes through the start up (BIOS splash screen and all) but will display my previously open programs. Alternatively, hitting the restart button causes it to restart and crash.

I have tested the ram sticks both separately and together. In both cases, it has gone through 3 passes of the tests. I used prime95 to test the cpu, cleaned the heatsink after the temps were high, performed the prime test again, and observed reasonable temps. The video card that was in the system previously was removed and replaced with a 7850. Really at this point, I'm thinking its the mobo I installed, but I have no real expertise. Any help is appreciated.


My System SpecsSystem Spec
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06 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Your crashes primarily indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the short and long tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, uninstall it in device manager and see if the system performs better.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
16 Jun 2012   #3
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry to annoy anyone but has this been resolved?
My System SpecsSystem Spec
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16 Jun 2012   #4
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Because I have the same mobo and also amd graphic cards.. This leads me to believe we have the same problem
My System SpecsSystem Spec
16 Jun 2012   #5
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Also I've heard a lot about it being the amd overdrive
My System SpecsSystem Spec
16 Jun 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

dylaney2012, the OP never responded, so I do not know the status of this thread. You may want to start your own thread and follow the http://www.sevenforums.com/crashes-d...tructions.html to get dedicated help for your problem.


Nevermind, I realized I am already helping you in your thread.

Hope we can get things resolved for you.
My System SpecsSystem Spec
16 Jun 2012   #7
FiaB

windows 7 professional 64bit
 
 

nah, it hasnt been solved...i've just been haphazardly testing things to no avail.
My System SpecsSystem Spec
16 Jun 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

FiaB, if you need any troubleshooting steps, let us know.
My System SpecsSystem Spec
16 Jun 2012   #9
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

FiaB try to just uninstall CCC or Ati catalyst and see if it helps.

You can do this From your control panel.. It's should uninstall it completely if you feel it hasn't I'm pretty sure people have told you what you can use to completely remove it from your system.
My System SpecsSystem Spec
16 Jun 2012   #10
FiaB

windows 7 professional 64bit
 
 

i dont have ccc. i only have the latest amd display drivers.
My System SpecsSystem Spec
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