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Windows 7: BSOD while playing certain games

09 Jun 2012   #21
Bruhmis

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
You'd need to find two kits exactly the same. You probably cannot mix and match your modules like you have without problems. I'm betting if you remove one pair, the other pair will work in your system without issues.
so, if the RAM was the problem, would completely removing all of it and having new modules installed fix the problem? also, I just recovered from a BSOD caused by ksthunk.sys


My System SpecsSystem Spec
.
09 Jun 2012   #22
writhziden

Windows 7 Home Premium 64 Bit
 
 

We need to test the current RAM to make sure it is the problem before moving to replacing it. Have you taken out one of the pairs of RAM?


Please upload the crash reports. ksthunk.sys is a Windows driver, so not likely the actual cause.


As you add and remove hardware, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
10 Jun 2012   #23
Bruhmis

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
We need to test the current RAM to make sure it is the problem before moving to replacing it. Have you taken out one of the pairs of RAM?


Please upload the crash reports. ksthunk.sys is a Windows driver, so not likely the actual cause.


As you add and remove hardware, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.
I have absolutely no idea how to remove the RAM sticks, I don't even know how to open my computer up. I have less than minimal knowledge on the physical aspects of computers and only have experience with software. if you think removing them will be easy enough for me to figure out then I'll try it, but I doubt I'll be successful if I do.

I assume you're talking about the .dmp files when you say error reports.
Attachment 215899
My System SpecsSystem Spec
.

10 Jun 2012   #24
writhziden

Windows 7 Home Premium 64 Bit
 
 

If you are not comfortable working with the hardware inside your computer, you may consider having a technician work on it at a computer/electronics shop.

The ksthunk.sys crashes are related to usb device driver issues. What USB devices do you have installed?


Code:
ASACPI.sys Mon Oct 30 20:09:12 2006 (4546B048)
Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:
  1. Going to the Asus motherboard support site
    When you reach the website:
  2. Scroll down the page and click Utilities
  3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
  4. Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
  5. Download and install the driver.
  6. After installation is complete, verify that it installed correctly.
    • Click Start Menu
    • Click My Computer
    • Go to C:\WIndows\System32\drivers\
    • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)


Try to find updates for the following drivers:
Code:
fffff880`01152000 fffff880`0115b000 SiWinAcc SiWinAcc.sys Thu Jun 14 18:02:02 2007 (4671D6FA)
fffff880`01b11000 fffff880`01b19000 SiRemFil SiRemFil.sys Wed Jun 20 13:42:10 2007 (46798312)
fffff880`0109e000 fffff880`010b8000 SI3132 SI3132.sys Wed Oct 3 12:39:29 2007 (4703E1E1)
fffff880`04c5e000 fffff880`04cc1d80 nvm62x64 nvm62x64.sys Fri Oct 17 15:01:06 2008 (48F8FD12)
fffff880`04bf2000 fffff880`04bfd000 hamachi hamachi.sys Thu Feb 19 03:36:41 2009 (499D3639)
fffff880`04752000 fffff880`04758000 AsUpIO AsUpIO.sys Sun Jul 5 20:21:38 2009 (4A515FB2)
fffff880`04758000 fffff880`0475e000 AsIO AsIO.sys Mon Aug 3 01:03:16 2009 (4A768BB4)
fffff880`04dd2000 fffff880`04de4100 xusb21 xusb21.sys Thu Aug 13 16:10:17 2009 (4A848F49)
fffff880`056c7000 fffff880`056d5000 lirsgt lirsgt.sys Mon Sep 28 09:10:35 2009 (4AC0D1EB)
fffff880`02c0b000 fffff880`02c83000 rtl8187 rtl8187.sys Wed Dec 9 02:16:39 2009 (4B1F6AF7)
fffff880`00dc0000 fffff880`00deb000 nvstor nvstor.sys Fri Mar 19 14:45:11 2010 (4BA3E257)
SiWinAcc.sys
SiRemFil.sys
SI3132.sys
nvm62x64.sys
hamachi.sys
AsUpIO.sys
AsIO.sys
xusb21.sys
lirsgt.sys
rtl8187.sys
nvstor.sys


If you need help finding drivers, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs


NVIDIA DRIVERS 15.51WHQL may help.
My System SpecsSystem Spec
10 Jun 2012   #25
Bruhmis

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
If you are not comfortable working with the hardware inside your computer, you may consider having a technician work on it at a computer/electronics shop.

The ksthunk.sys crashes are related to usb device driver issues. What USB devices do you have installed?


Code:
ASACPI.sys Mon Oct 30 20:09:12 2006 (4546B048)
Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:
  1. Going to the Asus motherboard support site
    When you reach the website:
  2. Scroll down the page and click Utilities
  3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
  4. Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
  5. Download and install the driver.
  6. After installation is complete, verify that it installed correctly.
    • Click Start Menu
    • Click My Computer
    • Go to C:\WIndows\System32\drivers\
    • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)


Try to find updates for the following drivers:
Code:
fffff880`01152000 fffff880`0115b000 SiWinAcc SiWinAcc.sys Thu Jun 14 18:02:02 2007 (4671D6FA)
fffff880`01b11000 fffff880`01b19000 SiRemFil SiRemFil.sys Wed Jun 20 13:42:10 2007 (46798312)
fffff880`0109e000 fffff880`010b8000 SI3132 SI3132.sys Wed Oct 3 12:39:29 2007 (4703E1E1)
fffff880`04c5e000 fffff880`04cc1d80 nvm62x64 nvm62x64.sys Fri Oct 17 15:01:06 2008 (48F8FD12)
fffff880`04bf2000 fffff880`04bfd000 hamachi hamachi.sys Thu Feb 19 03:36:41 2009 (499D3639)
fffff880`04752000 fffff880`04758000 AsUpIO AsUpIO.sys Sun Jul 5 20:21:38 2009 (4A515FB2)
fffff880`04758000 fffff880`0475e000 AsIO AsIO.sys Mon Aug 3 01:03:16 2009 (4A768BB4)
fffff880`04dd2000 fffff880`04de4100 xusb21 xusb21.sys Thu Aug 13 16:10:17 2009 (4A848F49)
fffff880`056c7000 fffff880`056d5000 lirsgt lirsgt.sys Mon Sep 28 09:10:35 2009 (4AC0D1EB)
fffff880`02c0b000 fffff880`02c83000 rtl8187 rtl8187.sys Wed Dec 9 02:16:39 2009 (4B1F6AF7)
fffff880`00dc0000 fffff880`00deb000 nvstor nvstor.sys Fri Mar 19 14:45:11 2010 (4BA3E257)
SiWinAcc.sys
SiRemFil.sys
SI3132.sys
nvm62x64.sys
hamachi.sys
AsUpIO.sys
AsIO.sys
xusb21.sys
lirsgt.sys
rtl8187.sys
nvstor.sys


If you need help finding drivers, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs


NVIDIA DRIVERS 15.51WHQL may help.
aside from my mouse and keyboard the only usb device I have plugged in is my wireless xbox 360 receiver.
My System SpecsSystem Spec
10 Jun 2012   #26
writhziden

Windows 7 Home Premium 64 Bit
 
 

I am pretty sure there is an updated driver to the XBox 360 receiver.
My System SpecsSystem Spec
10 Jun 2012   #27
Bruhmis

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
I am pretty sure there is an updated driver to the XBox 360 receiver.
the one I'm using is from 2009. I've been using the receiver with that driver since the day I got my PC so I don't think it's that. I don't really know what I'm talking about here, but is it possible that the usb device that's causing problems could be a ram stick? I'm not sure how they're hooked up but if they use USB then the evidence would certainly point to my RAM.
My System SpecsSystem Spec
10 Jun 2012   #28
writhziden

Windows 7 Home Premium 64 Bit
 
 

RAM modules are not USB...

I do not see an update for the XBox device, so I guess we will not worry about that for now. You do need to update the ASACPI driver though. That is a very important driver to update.

Also, make sure to update the nVidia nForce chipset drivers.
My System SpecsSystem Spec
10 Jun 2012   #29
Bruhmis

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
RAM modules are not USB...

I do not see an update for the XBox device, so I guess we will not worry about that for now. You do need to update the ASACPI driver though. That is a very important driver to update.

Also, make sure to update the nVidia nForce chipset drivers.
I updated ASACPI yesterday, and today I tried but the only ones I could find were older.

it seems like everything I've done has helped but I still get BSOD occasionally when playing minecraft. I would just stop playing it, but I'm afraid whatever the problem is may affect other games or just affect my PC in general.
My System SpecsSystem Spec
10 Jun 2012   #30
writhziden

Windows 7 Home Premium 64 Bit
 
 

Can you upload any .dmps from today to make sure ASACPI is updated?

What about the nVidia drivers?
My System SpecsSystem Spec
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 BSOD while playing certain games




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