BSOD while playing certain games

writhziden said:

Alright, my fault for not being clear. My apologies.

It is your wireless receiver that is causing the crashes. Whether it is in use or not, the device drivers can cause conflicts. Even if the receiver is not plugged into the system, its drivers can still be on the system causing conflicts. That is why I recommended the USB steps which include removing devices that are known to be causing problems while proceeding through the USB troubleshooting.

Go through the steps in my previous post and post back whether they help to resolve the crashes.

yeah, I did that. the only way for me to tell if it helped is to play video games until I crash. my PC has grown fond of convincing me that my BSOD problem is gone then crashing when I least expect it. what I don't understand is how I had no problems for 6 months and then out of nowhere every driver on my PC started making me crash. have you ever seen something like this before?

It happens a lot due to corruption occurring on the system. Things that cause corruption include:

1. Doing a hard shut down when the system hangs or does not respond...
2. Having a Windows update interrupted due to power loss or an installation failure...
3. Not running Disk Check on a regular basis (once a month or at least every two months)...
4. Having high disk usage/activity or letting a hard disk get too full...
5. Running some 3rd party applications to clean the hard disk or do defragmenting...

Basically, regular computer usage will eventually lead to corruption. That is why many of those who help on these forums clean re-install Windows every 6-12 months and keep regular backup images of the system to revert to if something goes wrong.

writhziden said:

It happens a lot due to corruption occurring on the system. Things that cause corruption include:

1. Doing a hard shut down when the system hangs or does not respond...
2. Having a Windows update interrupted due to power loss or an installation failure...
3. Not running Disk Check on a regular basis (once a month or at least every two months)...
4. Having high disk usage/activity or letting a hard disk get too full...
5. Running some 3rd party applications to clean the hard disk or do defragmenting...

Basically, regular computer usage will eventually lead to corruption. That is why many of those who help on these forums clean re-install Windows every 6-12 months and keep regular backup images of the system to revert to if something goes wrong.

I just had another BSOD and again it blamed it on atikmpag.sys except this time when I rebooted I got a notification saying that microsoft xbox 360 accessories ''requested microsoft C++ runtime to terminate in an unusual way''

Attachment 217143

Remove XBOX Accessories from Start Menu -> Control Panel -> Uninstall a program. It should be listed as

Code:

Microsoft Xbox 360 Accessories

If you want to continue using the XBOX device, install a fresh copy of the accessories and the drivers for the wireless receiver. If you continue to have crashes after a fresh re-install, remove the software and the XBOX wireless receiver from the system to test whether the crashes stop.

We have seen XBOX controllers and devices cause crashes in the past, and since yours has an out of date driver, it may be the underlying cause to the crashes.

writhziden said:

Remove XBOX Accessories from Start Menu -> Control Panel -> Uninstall a program. It should be listed as

Code:

Microsoft Xbox 360 Accessories

If you want to continue using the XBOX device, install a fresh copy of the accessories and the drivers for the wireless receiver. If you continue to have crashes after a fresh re-install, remove the software and the XBOX wireless receiver from the system to test whether the crashes stop.

We have seen XBOX controllers and devices cause crashes in the past, and since yours has an out of date driver, it may be the underlying cause to the crashes.

I just completely removed xbox 360 accessories, it's not needed to use the receiver. do you think that's enough or is there anything else I need to remove?

See if you get crashes with the application removed. Maybe it was conflicting with your receiver.

If you do still get crashes, then you may consider removing and re-installing the XBOX drivers or removing the XBOX receiver completely to test.

writhziden said:

See if you get crashes with the application removed. Maybe it was conflicting with your receiver.

If you do still get crashes, then you may consider removing and re-installing the XBOX drivers or removing the XBOX receiver completely to test.

I didn't get any for a while, and a couple of minutes ago this happened Attachment 217587
this time the blue screen attributed the crash to dxgmms1.sys so maybe removing xbox 360 accessories fixed the atikmpag.sys crash. is there anything useful in that .dmp?

writhziden said:

See if you get crashes with the application removed. Maybe it was conflicting with your receiver.

If you do still get crashes, then you may consider removing and re-installing the XBOX drivers or removing the XBOX receiver completely to test.

I just experienced a BSOD which was apparently caused by w32k.sys according the the blue screen itself, however the problem with that is that there is no w32k.sys on my hard drive. Attachment 217616

DirectX based crashes still indicate the graphics card. Have you tried all graphics card drivers from 11.7 up to 12.4 to see if any provide more stability?


Win32k.sys: C:\Windows\winsxs\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16385_none_14e86b61b437d067\win32k.sys

It is a system file and not likely to be the cause of crashes. Most likely the crash was graphics card driver related since it was a BugCheck 3B.

writhziden said:

DirectX based crashes still indicate the graphics card. Have you tried all graphics card drivers from 11.7 up to 12.4 to see if any provide more stability?


Win32k.sys: C:\Windows\winsxs\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16385_none_14e86b61b437d067\win32k.sys

It is a system file and not likely to be the cause of crashes. Most likely the crash was graphics card driver related since it was a BugCheck 3B.

I've tried a lot of different ones but I'm not exactly sure which ones. I'm using 12.6 beta right now. I'll try some older ones.