Windows 7: BSOD after installing Max Payne 3

Cease33 · 06 Jun 2012

I get a BSOD right after the installation of MP3 finishes or when I go to the folder where it's installed. I reinstalled and everything was the same.
Any help will be appreciated.

writhziden · 06 Jun 2012

The following drivers need to be updated:

Code:

fffff880`03a16000 fffff880`03a48000 Rt64win7 Rt64win7.sys Thu Feb 26 02:04:13 2009 (49A65B0D)
fffff880`010ae000 fffff880`010d9000 nvstor nvstor.sys Wed May 20 00:45:37 2009 (4A13A711)

Rt64win7.sys
nvstor.sys

ASUS - Motherboards- ASUS P7P55 LX for the RealTek LAN update.
Drivers - Download NVIDIA Drivers for the nVidia nForce update

Crashes are pointing to memory problems or driver conflicts.

If you are overclocking any hardware, please stop.
Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

Warning

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
1. Shut down and turn off your computer.
2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.
An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
a. Backup your system and user files
b. Create a system restore point
c. If you do not have a Windows 7 DVD, Create a system repair disc
d. In Windows 7:
- Click the Start Menu
- Type verifier in Search programs and files (do not hit enter)
- Right click verifier and click Run as administrator
- Put a tick in Create custom settings (for code developers) and click next
- Put a tick in Select individual settings from a full list and click next
- Set up the individual settings as in the image and click next
  Attachment 215404
- Put a tick in Select driver names from a list
- Put a tick next to all non-Microsoft drivers.
- Click Finish.
- Restart your computer.
If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.

When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
verifier /reset
-> Restart your computer.

Cease33 · 06 Jun 2012

Thanks for the reply.

First of all I have updated my drivers as you said(although the Nvidia driver was already up to date).

Next I ran the verifier and caused my system to crash after that.The latest dmp file is attached to this post

About the memtest thing, I will do that if all else fails as I think faulty memory isn't the problem I'm having.

writhziden · 07 Jun 2012

.dmp file was corrupted.

Your nVidia graphics driver may be up to date. Your nVidia nForce chipset driver is not up to date. Please update it via the nVidia site: NVIDIA DRIVERS 15.58WHQL

Disable Verifier prior to updating any drivers. Enable it once the drivers are up to date.

Cease33 · 07 Jun 2012

I updated nforce drivers and more importantly updated Windows 7 to Windows 7 SP1.Everything works fine now.
Thanks for the help anyway.

writhziden · 08 Jun 2012

Glad it is resolved. You may mark the thread solved when you are confident it is so.

Windows 7: BSOD after installing Max Payne 3

BSOD after installing Max Payne 3 problems?