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Windows 7: BSOD every three days


06 Jun 2012   #1

windows 7 ultimate x64
 
 
BSOD every three days

hi everyone, i have asus a43e with core i3 2330, hd 3000 vga, 4 gb RAM. i have installed windows 7 ultimate 64 bit and has updated to sp1. My windows has bsod every three days. Please help me how to solve this problem.
i have attached dump files for this problem


My System SpecsSystem Spec
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06 Jun 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Only one .dmp file attached. It is difficult to find patterns with only one .dmp file. Do not run CCleaner for the duration of your troubleshooting here. Also, remove Tune Up Utilities; over time, it is known to damage Windows 7 and the software installed on Windows 7. Hopefully it is not already too late; it may have already damaged Windows beyond repair, in which case, the only recourse is a Clean Reinstall - Factory OEM Windows 7.


Problematic Software:
Code:
Start Menu\Programs\TuneUp Utilities 2012	Public:Start Menu\Programs\TuneUp Utilities 2012	Public
  • Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

    In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.


Going back over your Event Viewer logs, you have a variety of crashes. This could mean hardware issues or a damaged Windows installation. I suspect the latter due to the use of Tune Up Utilities. I strongly suggest a Clean Reinstall - Factory OEM Windows 7 and that you avoid 3rd party optimization software in the future.


Memory is also a commonality between all crashes:
  • If you are overclocking any hardware, please stop.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
10 Jun 2012   #3

windows 7 ultimate x64
 
 

thanks writhziden. I have clean installed my windows as your suggestion. I delete all partition and install windows in one unallocated partition. I unplug one of memory stick before install and plug in again after finish. until now i have no problem. Thanks.

I have 2 question for you :
1. You don't suggest me to use tuneup utilities, and suggest ccleaner for daily use. How about advanced system care?
i ever used ccleaner and use for repair my register of windows 7 and the result is my windows broken.

2. After install update from microsoft, my windows will make backup file, can i delete this file with disk cleaning?
My System SpecsSystem Spec
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10 Jun 2012   #4

Windows 7 Home Premium 64 Bit
 
 

I do not recommend any registry cleaners. CCleaner is usually okay, but I still do not recommend it because I have heard of it causing problems on some systems. When I use it, I go through and choose which registry entries I know are bad and do not clean any other entries. Registry cleaners should only be used by someone who knows the intricacies of the registry and can make sure the entries being cleaned are not going to harm the system. 3rd party automated registry cleaners should not be relied upon.

Advanced system care is also known to damage the system. Avoid all 3rd party optimization tools. If you need help optimizing the system, post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.


I would not recommend deleting your restore points or update backups. Those are used to restore your system to an earlier time if something goes wrong later.
My System SpecsSystem Spec
12 Jun 2012   #5

windows 7 ultimate x64
 
 

ok thankyou very much. If there is a problem, i will ask you again
My System SpecsSystem Spec
12 Jun 2012   #6

Windows 7 Home Premium 64 Bit
 
 

You're welcome. Let us know in a few days if the problem is solved. If it is, you may mark the thread solved, too.
My System SpecsSystem Spec
13 Jun 2012   #7

windows 7 ultimate x64
 
 

ok writhziden
My System SpecsSystem Spec
13 Jun 2012   #8

windows 7 ultimate x64
 
 

oh my god, i have blue screen again a few minute ago. I have attached my Windows_NT6_BSOD_jcgriff2 file and perfmon file. What i must to do?
My System SpecsSystem Spec
13 Jun 2012   #9

Windows 7 Home Premium 64 Bit
 
 

Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.

Also, go into your BIOS and post all Voltages (CPU, RAM, NB, IMC, etc.) and all RAM settings (timings, frequency, etc.)

Thanks to Dave76 for help learning RAM Stability
My System SpecsSystem Spec
14 Jun 2012   #10

windows 7 ultimate x64
 
 

this is all images of cpu-z. I'm so sorry for the bios, i'm newbe and i don't know :
1. the tabs menu that show all voltages.
2. take screenshoot of bios.

thanks a lot
My System SpecsSystem Spec
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 BSOD every three days




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