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Windows 7: BSOD randomly but daily\hourly sbFW.sys; or ndis.sys or DirectIO.sys

06 Jun 2012   #1

Windows 7 64 bit
BSOD randomly but daily\hourly sbFW.sys; or ndis.sys or DirectIO.sys

Getting LOTS of BSODs:

Windows 7 64 bit

Attached permmon and jcgriff2 logs.

My System SpecsSystem Spec
07 Jun 2012   #2

Windows 7 Home Premium 64 Bit

Problem Devices:
SBRE	ROOT\LEGACY_SBRE\0000	This device is not present, is not working properly, or does not have all its drivers installed.
SBRE, is reporting "tv_ConfigMgrErr24". - Microsoft Answers should help with that problem device.

Problematic Software:
Start Menu\Programs\Norton Utilities 14	Public:Start Menu\Programs\Norton Utilities 14	Public
Start Menu\Programs\PC Cleaners	Public:Start Menu\Programs\PC Cleaners	Public
Start Menu\Programs\Uniblue\DriverScanner	Public:Start Menu\Programs\Uniblue\DriverScanner	Public
Start Menu\Programs\Uniblue\SystemTweaker	Public:Start Menu\Programs\Uniblue\SystemTweaker	Public
  • Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

    In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.

  • We do not recommend automated driver update software. It often finds drivers for devices similar to but not exactly the same as the hardware actually on the system. This can lead to conflicts and blue screen crashes. If you need help finding driver updates for a certain device, please start a thread in Drivers - Windows 7 Forums instead of using software. Driver updates are not always necessary and some updates can actually decrease system stability rather than increase it, so it is usually better not to update unless a device or its driver is causing problems with the system. If it ain't broke, don't fix it.

  • I do not recommend 3rd party defrag tools. Windows has some nice command line flags for the defrag command that will accomplish the same tasks as 3rd party programs. The -b and -w flags will defrag boot files and the boot registry items as well as compact the data to the center of the disk for faster access.
    defrag c: -b
    defrag -c -v -w
    The first command optimizes boot performance for the Windows drive by defragmenting boot files and boot registry items.

    The second command includes all drives on the system through the -c command and optimizes the drives by compacting the data to the center of the disk. Verbose output through the -v option is optional to provide the user with more information about the defrag tasks. The commands have to be run in an Elevated Command Prompt.

    For more flags, see Disk Defragmenter - Open and Use.

No .dmps included. More than likely, one of the above programs is deleting them. The BugCheck codes found in your event viewer logs indicate a driver. Those are simple to debug, so I probably could have told you exactly what was causing your crashes if you did not have the above programs installed... Due to the amount of damage the above may have done, I would suggest that you Clean Reinstall - Factory OEM Windows 7 and stop installing programs to "optimize" your system.
My System SpecsSystem Spec
07 Jun 2012   #3

Windows 7 64 bit

Thanks! I just backed up all my data just in case I had to do this. Once I reinstall OEM version of windows will I have to reinstall all my other programs (games, MS office, Anti-Virus etc)?

I have removed teh 3rd party tools and won't be using them again. I also found SBRE and removed that also.
My System SpecsSystem Spec
07 Jun 2012   #4

Windows 7 Home Premium 64 Bit

Yes, you will need to re-install software after re-installing Windows. The steps are in the link I gave in my previous post, and they include gathering your program keys and license keys so you can activate software after re-installing.
My System SpecsSystem Spec

 BSOD randomly but daily\hourly sbFW.sys; or ndis.sys or DirectIO.sys

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