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Windows 7: BSOD driver_irql_not_less_or_equal


06 Jun 2012   #1

Windows 7 64-bit
 
 
BSOD driver_irql_not_less_or_equal

Hi, I got a Blue Screen of Death error: driver_irql_not_less_or_equal

I'm running a OEM 64-bit version of Windows 7
My computer is an Acer Aspire One 722
My computer is about 6 months old, and I have not reinstalled/uninstalled the OS.

I have attached the files necessary, and look forward to your help. Thanks!

Attachment 215409


My System SpecsSystem Spec
.

07 Jun 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Your msinfo32.nfo file is corrupted. Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.


Your crashes indicate network related issues. Your avast! installation may be corrupted.
  • Uninstall avast! with the avast! uninstall utility...
  • Download a fresh copy of avast!...
  • Install avast! with the fresh installer...
Test by doing your normal routine for twice as long as it usually takes to get a crash. If you get a crash, do the following steps:
My System SpecsSystem Spec
07 Jun 2012   #3

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Your msinfo32.nfo file is corrupted. Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.


Your crashes indicate network related issues. Your avast! installation may be corrupted.
  • Uninstall avast! with the avast! uninstall utility...
  • Download a fresh copy of avast!...
  • Install avast! with the fresh installer...
Test by doing your normal routine for twice as long as it usually takes to get a crash. If you get a crash, do the following steps:
Okay, here's my msinfo32.nfo file:

Attachment 215583
My System SpecsSystem Spec
.


08 Jun 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Doesn't look too bad. How is the system doing after the steps with avast!?
My System SpecsSystem Spec
08 Jun 2012   #5

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Doesn't look too bad. How is the system doing after the steps with avast!?
BSODs are still there after uninstalling Avast and installing MSE. I noticed that the BSOD would always come within 30-45 minutes of starting uTorrent. I tried running an antivirus scan, both with avast before I uninstalled it, and Microsoft Security Essentials, and neither of them picked anything up.
My System SpecsSystem Spec
08 Jun 2012   #6

Windows 7 Home Premium 64 Bit
 
 

What about Malwarebytes? Does it find anything.

Please upload the new .dmps; maybe they will have more useful info.
My System SpecsSystem Spec
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 BSOD driver_irql_not_less_or_equal




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