HELP please

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  1.   My Computer


  2. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #32

    After finishing the ESET scan, you can test to see if any installed programs are causing the issue by doing a clean boot. The tutorial linked below contains information for doing the clean boot and how to determine which program, if any is causing the problem.

    Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  3. Posts : 21
    Windows 7 ultimate 32bit
    Thread Starter
       #33

    right it has finished but i dont know how to get the log
      My Computer


  4. Posts : 1,413
    Windows 7 Home Premium x64
       #34

    C:\Program Files\ESET\EsetOnlineScanner\log.txt
      My Computer


  5. Posts : 21
    Windows 7 ultimate 32bit
    Thread Starter
       #35

    ESETSmartInstaller@High as downloader log:
    all ok
    # version=7
    # OnlineScannerApp.exe=1.0.0.1
    # OnlineScanner.ocx=1.0.0.6583
    # api_version=3.0.2
    # EOSSerial=81c8df369573c94d8291a699f0f7fc80
    # end=finished
    # remove_checked=true
    # archives_checked=false
    # unwanted_checked=true
    # unsafe_checked=false
    # antistealth_checked=true
    # utc_time=2012-06-07 01:53:53
    # local_time=2012-06-07 02:53:53 (+0000, GMT Daylight Time)
    # country="United Kingdom"
    # lang=1033
    # osver=6.1.7600 NT
    # compatibility_mode=1024 16777215 100 0 0 0 0 0
    # compatibility_mode=5893 16776574 100 94 0 91540316 0 0
    # compatibility_mode=8192 67108863 100 0 703 703 0 0
    # scanned=121922
    # found=0
    # cleaned=0
    # scan_time=3309

    There are the results of the scan
      My Computer


  6. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #36

    I'm not as familiar with ESET Online Scanner as James is, but all looks good to me. Please refer to the steps previously posted for running the system file checker and establishing a clean boot. Which one you want to try first is up to you.
      My Computer


  7. Posts : 21
    Windows 7 ultimate 32bit
    Thread Starter
       #37

    i have ran a clean boot and it is still doing the same, how do i go about running the system file checker?
      My Computer


  8. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #38

    James already provided you with a link to a tutorial, but I'll give it to you again.

    SFC /SCANNOW Command - System File Checker
      My Computer


  9. Posts : 21
    Windows 7 ultimate 32bit
    Thread Starter
       #39

    oh that, it wont work for me it come's up for a fraction of a second and then disappears
      My Computer


  10. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #40

    Please detail exactly what you are doing when you try to run it.
      My Computer


 
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