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Windows 7: BSOD streaming and uploading video using Skype

07 Jun 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD streaming and uploading video using Skype

When streaming and uploading video using Skype the screen will glitch out for a second and then give the BSOD.




x64
Windows 7 Home Premium
OEM
The system is 2 years old, I have not re-installed windows.

My System SpecsSystem Spec
.

08 Jun 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Spybot Search & Destroy is not enough realtime protection, especially if you are downloading Torrents. Make sure to install security software. I recommend either of these:
After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.


You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.
warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!



For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.



Are you overclocking by chance? The cumulative status of the BugChecks indicate a possible overclock of the CPU...
My System SpecsSystem Spec
09 Jun 2012   #3

Windows 7 Home Premium 64bit
 
 

Firstly, thank you for your help, I am getting started on all of this.

No, I am not overclocking.
My System SpecsSystem Spec
.


09 Jun 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Alright, let us know if you need help as you proceed.
My System SpecsSystem Spec
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 BSOD streaming and uploading video using Skype




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