Boring Title: Blue Screens


  1. Posts : 513
    Windows 7 Ultimate 64-bit
       #1

    Boring Title: Blue Screens


    I am having recent daily blue screens.
    I uploaded the files as described in the site.
    I hope somebody can help.
    Thank you.

    Windows 7 Ultimate x64 Retail.
    Hardware is 3, Os is 1 years old.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    You have a lot of tasks running. That may be contributing to some of your issues. Troubleshoot Application Conflicts by Performing a Clean Startup and leave only Comodo Internet Security items enabled in startup and services (make sure to hide all Microsoft Services prior to doing this step).


    It is difficult to find patterns with only one .dmp file. I notice some of your hard disks/partitions are rather full. Try to free up some disk space.


    Run some hardware checks.
    • If you are overclocking any hardware, please stop.

    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

         Warning
      Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  3. Posts : 513
    Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    Thank you for your reply.

    I will get those sotfwares and will post the results.

    Also, I cleaned up my dump files (free up disk space was showing gigabytes of dump files) and if blue screen happens again, I will send the dmp file again.

    What is ESD?

    Thank you for the anti-static handling warnings.

    When you say swap the memory components, do you mean that take RAM1 from Bay1 and put it to Bay2 and put the Ram2 to Bay1 or do you mean to use different RAMs? (Don't laugh, English is not my main language).

    I know I have lots of tasks running. I will try to check if any of them is causing the problem whenever I can.

    The main partition I work with (Windows partition) has 60GB free space. The data partition has 80GB free space. Since I am usually working with 60GB free space partition, free space shouldn't be the problem. The 2 10GB free partitions are other operating systems which I do not use that much.

    As I said, I will post another dump file if any other Blue Screen happens and also I will post the software results.

    Thank you so much for your reply.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    ESD: Electrostatic Discharge.

    When I say swap, I mean: Take RAM 2 from slot 2, set it in a safe, static-free place. Leave only RAM 1 in slot 1. See how the system behaves for twice as long as it typically takes for you to get a crash. If you get a crash, try RAM 1 in slot 2. If you still crash within a period twice as long as it normally takes to get a crash, RAM 1 is suspected bad. Try RAM 2 in slot 1 and 2 the same way. See if you can find a RAM module and slot that works. Then you have a good module and a good slot. Test all RAM in the good slot. Test all slots with the good RAM module. Try to find any bad modules and/or slots.
      My Computer


 

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