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Windows 7: 50 Random BSOD since February

07 Jun 2012   #1
Raydis

Windows 7 Ultimate 32bit
 
 
50 Random BSOD since February

Hey guys,

I've been having this problem for about a year now. At random times my computer will Blue Screen. I could be doing anything from reading a news article to playing Minecraft to watching something on Netflix. It will sometime blue screen when I am not even doing anything and the computer is just on. I have ran Malware-Bytes a hundred times and have found nothing. I've ran SFC's and memory tests and still, nothing. Some days it might only happen once, if not at all. Other days it could happen 3-4 times.

I have Windows 7 Ultimate 32bit. Attached is a BSOD Dump & System File folder. It has most of my hardware and software info in it and all that jazz.

Any help would be great.


My System SpecsSystem Spec
.
08 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Make sure to install all Windows Updates. I note that you do not yet have Service Pack 1 installed.

A lot of your crashes are CD-ROM related. I note that you have two CD-ROMs; is one older by chance? You may try removing one and seeing if the crashes continue.




I also note a few crashes related to your Symantec software. Do you have the latest version? Yours may be out of date. It also may be corrupted. Uninstall it using Symantec's removal tool for that software. Download a fresh, updated copy of the software. Install Symantec with the fresh installer.

If the above do not work, remove Symantec and replace with Microsoft Security Essentials - Free Antivirus for Windows to test.




Some of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
  • If you are overclocking any hardware, please stop.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.


Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

        Alternatively:
        1. Login as an adminstrative user
        2. Click Start Menu
        3. Click Control Panel
        4. Click Hardware and Sound
        5. Click Device Manager (the last link under Devices and Printers)
        6. Expand Display adapters
        7. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  7. Restart your computer after uninstalling drivers for all display cards
  8. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.
My System SpecsSystem Spec
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 50 Random BSOD since February




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