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Windows 7: BSOD atikmpag.sys

07 Jun 2012   #1
gooner14

Windows 7 Ultimate 32bit
 
 
BSOD atikmpag.sys

Windows 7 . . . 32-bit
not genuine
pre installed
haven't reinstalled it

When I install Catalyst Control Center and drivers for my graphic card, I get BSOD when I restart my computer.
What should I do?
Thanks
Attachment 215534 - isn't this the dmp file???

RAM - 2,00 GB
32-bit
3.00GHz Intel Core2Duo CPU
ATI Radeon HD 3800 series

thank you


My System SpecsSystem Spec
08 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Not all information was included in the report. No .dmp files were present, making it very difficult to debug the crashes. Please follow the instructions again.
My System SpecsSystem Spec
08 Jun 2012   #3
gooner14

Windows 7 Ultimate 32bit
 
 

bump... first post edited
My System SpecsSystem Spec
08 Jun 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

That file normally contains the .dmp files for analysis. Unfortunately, your whole report is incomplete. For instance, your system logs look like:
Code:
 Ÿet 07.06.2012. 21:48:08,54 
 Ÿet 07.06.2012. 21:48:08,54 
 Ÿet 07.06.2012. 21:48:08,54 
 Ÿet 07.06.2012. 21:48:08,54 
 Ÿet 07.06.2012. 21:48:08,54

Normally, they look like:
Code:
Event[0]:
  Log Name: System
  Source: Microsoft-Windows-DistributedCOM
  Date: 2012-06-07T14:59:42.000
  Event ID: 10005
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: ALW-JCC-W7
  Description: 
DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server:
{000C101C-0000-0000-C000-000000000046}

Event[1]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-06-07T14:34:47.412
  Event ID: 7036
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: ALW-JCC-W7
  Description: 
The Application Management service entered the running state.

Event[2]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-06-07T14:28:55.201
  Event ID: 7036
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: ALW-JCC-W7
  Description: 
The Windows Defender service entered the running state.

Let's check your hard disk for problems. You may have hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the short and long tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, uninstall it in device manager and see if the system performs better.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
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 BSOD atikmpag.sys




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