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Windows 7: BSOD Error 0x000009c

07 Jun 2012   #1
webster514

Windows 7 Home Premium 64 bit
 
 
BSOD Error 0x000009c

ok so one a regular night i leave my computer on and go to sleep. i usually did this every night. when i woke up there was a BSOD just there and saying alot of garbage. so i rebooted and it started up just fine. but while checking my mail, about 25 minutes after the boot, a flash of BSOD came and left in 1 second. i started the computer again and this time it asked me to try safe mode or regular settings. i chose regular and as soon as the computer loaded a error came on talking about my hard drive having problems. i was leaving town for a month and payed no attention but still tried to use it normally. this time i had less time, BSOD came in about 10 after the boot. i started to get worried. i rebooted and went into safe mode and started to find something that was out of place. and 5 minutes within the boot, BSOD. then i became really worried. mostly because i couldnt find my backup disc. so i tried one last time. timing was everything for me. i connected 3 flash drives. all 3 4gb space. and very quickly loaded all my music, documents, pictures and important info. in 3 minutes i was done. and about 10 seconds after unplugging the drives. the BSOD came. good thing i saved the most important things. it was tie for me to go to Washington DC on a business trip for a month. when i came back i stopped at CompUSA and bought a SATA Hardrive of 1 TB. when i got home i started my computer and it booted automatically while starting windows. and the next time it booted while i had the choice of choosing Safe mode or start normally. and then it booted right after the first starting screen. now all my computer did was say TSERIES and boots 3 minutes after start up. eventualy it will get to start windows or start the repair. when it does do that it only foes it for 1 second. then it boots, i have changed the BIOS to factory settings. and tried again, nothing. then i took out the hardrive and put in the new one. and it didn't work. same thing as the last hardrive. then i remember i have a empty shell in my closet and the only thing missing was a hardrive. and plugged it in and worked. and i loaded my OS onto it. but its a very basic computer, only useful for email and some work only. now i tried installing the hardrive back into the other computer. and it still rebooted after 3 seconds. i also did memtest and all i did was 20 pass and 0 fail. im basically in a hole. and i have no internet since i have very limited way to get in touch with anything. i would like some help please, ill be checking my phone every hour and i will be please to give out any info if necessary.


My System SpecsSystem Spec
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08 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Have you tried a different connection from the motherboard to the hard drive?

warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


Strip down your system to run only the bare essentials: one RAM module, the CPU, motherboard, one hard disk, one graphics card (or use onboard graphics if you have it), keyboard, mouse, and one monitor. See how the system behaves. If it is stable, add one piece of hardware back at a time until you get crashes again. Take notes of what hardware you add and how the system responds to the hardware changes.

As you add and remove hardware, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.
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 BSOD Error 0x000009c




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