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Windows 7: BSOD ntkrnlmp.exe : IRQL_NOT_LESS_OR_EQUAL (a)

08 Jun 2012   #1
clsickle1

Windows 7 Pro
 
 
BSOD ntkrnlmp.exe : IRQL_NOT_LESS_OR_EQUAL (a)

I have a BSOD of Death that seems to occur all the time on a Windows 7 Machine.
The Machine is Microsoft Windows 7 Professional x64 SP1
I have 4GB of ram installed DDR3,
Nothing has been installed new wise, however since this has been happening i have Updated Drivers.


HP ProBook 4530s
Please see the Mini.Dmp file.

Please can someone help me



Code:
 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
 
Loading Dump File [C:\Ticket 64624\New\060812-14211-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
 
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Machine Name:
Kernel base = 0xfffff800`02e51000 PsLoadedModuleList = 0xfffff800`03095650
Debug session time: Fri Jun 8 15:33:29.919 2012 (UTC + 1:00)
System Uptime: 0 days 6:13:07.965
Loading Kernel Symbols
...............................................................
................................................................
...................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck A, {40, 2, 1, fffff80002edc188}
 
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
 
Followup: MachineOwner
---------
 
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
 
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000040, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002edc188, address which referenced memory
 
Debugging Details:
------------------
 
 
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ff100
0000000000000040 
 
CURRENT_IRQL: 2
 
FAULTING_IP: 
nt!KiTryUnwaitThread+28
fffff800`02edc188 f0480fba6b4000 lock bts qword ptr [rbx+40h],0
 
CUSTOMER_CRASH_COUNT: 1
 
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
 
BUGCHECK_STR: 0xA
 
PROCESS_NAME: System
 
TRAP_FRAME: fffff8800318c230 -- (.trap 0xfffff8800318c230)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000003 rbx=0000000000000000 rcx=fffff88003164180
rdx=fffffa80045f04d8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002edc188 rsp=fffff8800318c3c0 rbp=0000000000000000
r8=0000000000000100 r9=0000000000000000 r10=00000000000000ec
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!KiTryUnwaitThread+0x28:
fffff800`02edc188 f0480fba6b4000 lock bts qword ptr [rbx+40h],0 ds:9dc0:00000000`00000040=????????????????
Resetting default scope
 
LAST_CONTROL_TRANSFER: from fffff80002ecd229 to fffff80002ecdc80
 
STACK_TEXT: 
fffff880`0318c0e8 fffff800`02ecd229 : 00000000`0000000a 00000000`00000040 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0318c0f0 fffff800`02ecbea0 : 00000000`00000002 fffffa80`0ce90080 fffffa80`041696c0 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0318c230 fffff800`02edc188 : 00000000`0022275c 00000000`00222696 fffff880`03164180 fffff880`03164100 : nt!KiPageFault+0x260
fffff880`0318c3c0 fffff800`02f2707b : fffffa80`045f66d8 00000000`00000000 00000000`00000000 fffffa80`045f66d0 : nt!KiTryUnwaitThread+0x28
fffff880`0318c420 fffff800`02ed879d : fffffa80`045f66d0 fffffa80`04310c68 fffffa80`04310c68 00000000`00004202 : nt! ?? ::FNODOBFM::`string'+0xb510
fffff880`0318c4a0 fffff800`02ed86de : 00000034`20446814 fffff880`0318cb18 00000000`0015e5ec fffff880`03168308 : nt!KiProcessExpiredTimerList+0x6d
fffff880`0318caf0 fffff800`02ed84c7 : 0000000b`add9e1c7 0000000b`0015e5ec 0000000b`add9e17c 00000000`000000ec : nt!KiTimerExpiration+0x1be
fffff880`0318cb90 fffff800`02ec598a : fffff880`03164180 fffff880`0316efc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff880`0318cc40 00000000`00000000 : fffff880`0318d000 fffff880`03187000 fffff880`0318cc00 00000000`00000000 : nt!KiIdleLoop+0x5a
 
 
STACK_COMMAND: kb
 
FOLLOWUP_IP: 
nt!KiTryUnwaitThread+28
fffff800`02edc188 f0480fba6b4000 lock bts qword ptr [rbx+40h],0
 
SYMBOL_STACK_INDEX: 3
 
SYMBOL_NAME: nt!KiTryUnwaitThread+28
 
FOLLOWUP_NAME: MachineOwner
 
MODULE_NAME: nt
 
IMAGE_NAME: ntkrnlmp.exe
 
DEBUG_FLR_IMAGE_TIMESTAMP: 4f558b55
 
FAILURE_BUCKET_ID: X64_0xA_nt!KiTryUnwaitThread+28
 
BUCKET_ID: X64_0xA_nt!KiTryUnwaitThread+28
 
Followup: MachineOwner
---------
 
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
 
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000040, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002edc188, address which referenced memory
 
Debugging Details:
------------------
 
 
WRITE_ADDRESS: 0000000000000040 
 
CURRENT_IRQL: 2
 
FAULTING_IP: 
nt!KiTryUnwaitThread+28
fffff800`02edc188 f0480fba6b4000 lock bts qword ptr [rbx+40h],0
 
CUSTOMER_CRASH_COUNT: 1
 
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
 
BUGCHECK_STR: 0xA
 
PROCESS_NAME: System
 
TRAP_FRAME: fffff8800318c230 -- (.trap 0xfffff8800318c230)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000003 rbx=0000000000000000 rcx=fffff88003164180
rdx=fffffa80045f04d8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002edc188 rsp=fffff8800318c3c0 rbp=0000000000000000
r8=0000000000000100 r9=0000000000000000 r10=00000000000000ec
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!KiTryUnwaitThread+0x28:
fffff800`02edc188 f0480fba6b4000 lock bts qword ptr [rbx+40h],0 ds:9dc0:00000000`00000040=????????????????
Resetting default scope
 
LAST_CONTROL_TRANSFER: from fffff80002ecd229 to fffff80002ecdc80
 
STACK_TEXT: 
fffff880`0318c0e8 fffff800`02ecd229 : 00000000`0000000a 00000000`00000040 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0318c0f0 fffff800`02ecbea0 : 00000000`00000002 fffffa80`0ce90080 fffffa80`041696c0 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0318c230 fffff800`02edc188 : 00000000`0022275c 00000000`00222696 fffff880`03164180 fffff880`03164100 : nt!KiPageFault+0x260
fffff880`0318c3c0 fffff800`02f2707b : fffffa80`045f66d8 00000000`00000000 00000000`00000000 fffffa80`045f66d0 : nt!KiTryUnwaitThread+0x28
fffff880`0318c420 fffff800`02ed879d : fffffa80`045f66d0 fffffa80`04310c68 fffffa80`04310c68 00000000`00004202 : nt! ?? ::FNODOBFM::`string'+0xb510
fffff880`0318c4a0 fffff800`02ed86de : 00000034`20446814 fffff880`0318cb18 00000000`0015e5ec fffff880`03168308 : nt!KiProcessExpiredTimerList+0x6d
fffff880`0318caf0 fffff800`02ed84c7 : 0000000b`add9e1c7 0000000b`0015e5ec 0000000b`add9e17c 00000000`000000ec : nt!KiTimerExpiration+0x1be
fffff880`0318cb90 fffff800`02ec598a : fffff880`03164180 fffff880`0316efc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff880`0318cc40 00000000`00000000 : fffff880`0318d000 fffff880`03187000 fffff880`0318cc00 00000000`00000000 : nt!KiIdleLoop+0x5a
 
 
STACK_COMMAND: kb
 
FOLLOWUP_IP: 
nt!KiTryUnwaitThread+28
fffff800`02edc188 f0480fba6b4000 lock bts qword ptr [rbx+40h],0
 
SYMBOL_STACK_INDEX: 3
 
SYMBOL_NAME: nt!KiTryUnwaitThread+28
 
FOLLOWUP_NAME: MachineOwner
 
MODULE_NAME: nt
 
IMAGE_NAME: ntkrnlmp.exe
 
DEBUG_FLR_IMAGE_TIMESTAMP: 4f558b55
 
FAILURE_BUCKET_ID: X64_0xA_nt!KiTryUnwaitThread+28
 
BUCKET_ID: X64_0xA_nt!KiTryUnwaitThread+28
 
Followup: MachineOwner
---------



My System SpecsSystem Spec
.

08 Jun 2012   #2
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

I recommend turning on Driver Verifier. Do not select the following checks: Force Pending I/O Requests, IRP Logging, and Low Resource Sim. Select all other checks. Make sure to restart system after you finish setup. If you experience a boot loop afterwards, go into Safe Mode by pressing F8 prior to Windows logo and disable DV there.

When you happen to get a few crashes in afterwards, provide us a JCGriff Report as instructed here.
My System SpecsSystem Spec
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 BSOD ntkrnlmp.exe : IRQL_NOT_LESS_OR_EQUAL (a)




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