|08 Jun 2012||#1|
BSOD - Crashes randomly about once per day.. details inside
Dell Desktop Computer
date of purchase Jan 2011
Windows 7 Home premium Service Pack 1 64 bit OEM (original install)
Model: Studio XPS 7100
5.9 windows rating
Processor: AMD Phenom II X6 1045T Processor 2.7 GHz
8 GB of ram
AMD Radeon HD 6670 (brand new)
Tech guy at work suspected the video card. We replaced it with a new one and it still BSOD'ed
Initially when I am about to BSOD my display's will turn off. This is why we replaced the video card. Sometimes they come back on and I can proceed as normal, however when the audio cuts out I know it will then BSOD.
Once the audio cuts out or freezes on a note the BSOD will occur in about 10-seconds.
Thanks in advance dear gurus for all your help and consideration.
|My System Specs|
|08 Jun 2012||#2|
Security Software: ??? Make sure to install security software. I recommend either of these:
After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.
Crashes are DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.
The crashes are also 0x116 TDR Error crashes:
|My System Specs|
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