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Windows 7: BSOD playing almost any game, error 0x000000124


08 Jun 2012   #1

Windows 7 64-bit
 
 
BSOD playing almost any game, error 0x000000124

So ever since i built this computer ive been dealing with this blue screen. at first i thought it was my graphics card because it was having a lot of artifacting problems in games so i upgraded my gpu but it didnt fix the problem. i know its not a problem with my ram because ive tried every stick individually and also ran a memtest with no errors. i completely reinstalled windows 7 last week but i am still getting the same blue screen. i know its not overheating because my temps have always been low. ive been updationg my drivers for a while now with no luck. now im starting to believe its either my cpu or motherboard.


My System SpecsSystem Spec
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08 Jun 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
Teredo Tunneling Pseudo-Interface	ROOT\*TEREDO\0000	This device cannot start.
Teredo Tunneling Pseudo-Interface This device cannot start. (Code - Microsoft Answers


Problematic Software:
Code:
Start Menu\Programs\DriverMax	Public:Start Menu\Programs\DriverMax	Public
Start Menu\Programs\SlimDrivers	Public:Start Menu\Programs\SlimDrivers	Public
  • We do not recommend automated driver update software. It often finds drivers for devices similar to but not exactly the same as the hardware actually on the system. This can lead to conflicts and blue screen crashes. If you need help finding driver updates for a certain device, please start a thread in Drivers - Windows 7 Forums instead of using software. Driver updates are not always necessary and some updates can actually decrease system stability rather than increase it, so it is usually better not to update unless a device or its driver is causing problems with the system. If it ain't broke, don't fix it.




You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.
warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!



For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.



Let's check if your RAM is compatible. Just because you tested it, does not mean it is working properly or that it is compatible.

When you say you tested each stick, do you mean you ran Windows with each stick individually and still had crashes, or you ran a memory diagnostic program with each stick? Finicky RAM.
  • Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.

    Also, go into your BIOS and post all Voltages (CPU, RAM, NB, IMC, etc.) and all RAM settings (timings, frequency, etc.)

    Thanks to Dave76 for help learning RAM Stability
My System SpecsSystem Spec
09 Jun 2012   #3

Windows 7 64-bit
 
 

thanks for the reply. i went back to a restore point before i used the driver programs and will do any necessary driver updating manually from now on. for the memory i tested each stick individually and got the same blue screen with each one and i also ran a memtest with no errors. for the temperatures i have watched them while my pc was under heavy load but i will do this again with those programs to really stress the system out. i will run all of this stuff when i get some free time this week and post back if the problem persists. thanks!
My System SpecsSystem Spec
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10 Jun 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Alright, let us know how things go with the tests, and post back with your cpu-z screenshots and BIOS info when you have a chance to do so.
My System SpecsSystem Spec
11 Jun 2012   #5

Windows 7 64-bit
 
 

ok so i think it is my processor causing the blue screen. i fixed the teredo issue and uninstalled the driver software. i read through the 0x124 troubleshooting and did most of what was in there.
i ran furmark for a while and my gpu temperature never went above 72C with no artifacting or problems. while running the small FFT's test in prime95 my cpu got up to 71C and stayed there and within 15 minutes i got the same blue screen. should i run the other cpu tests to confirm, or should i run any other tests? my cpu should still be under warranty so i should be able to send it in.

thanks
My System SpecsSystem Spec
11 Jun 2012   #6

Windows 7 Home Premium 64 Bit
 
 

The max temperature for your process or is 75 C (assuming you have the 445, but all X3s should be similar): AMD Processors for Desktops: AMD Phenom

Since you did not upload the cpu-z shots as asked, I cannot be sure it is the same for your processor, but it is highly likely. Either way, you should not be getting temperatures greater than the mid to high 50s, maybe low 60s, for an AMD processor under load. It would seem your system does not have adequate cooling.
My System SpecsSystem Spec
12 Jun 2012   #7

Windows 7 64-bit
 
 

when i first opened cpu-z i got an error so i was using a program called core temp to monitor the temperatures. in core temp it said that my Tj. max was 70C. cpu-z is working for me now so ill attach a screen shot of that in a minute.

thanks
My System SpecsSystem Spec
12 Jun 2012   #8

Windows 7 64-bit
 
 

heres the cpu-z screenshots
My System SpecsSystem Spec
12 Jun 2012   #9

Windows 7 Home Premium 64 Bit
 
 

Alright, everything looks good there. First priority should be taking care of your high temperatures. Re-apply the thermal compound: Thermal Paste and How To Use It | techPowerUp


Make sure the heatsink is firmly attached to the motherboard after re-applying the thermal paste. If you gently wiggle it with your finger, you should not feel any give.

As you add and remove hardware (or wiggle the heatsink), follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
12 Jun 2012   #10

Windows 7 64-bit
 
 

yes ok thank you. ive just ordered some new better case fans and a much better heatsink today and ill be putting them in when they get here. if i have any more problems ill post back. thanks for the help!
My System SpecsSystem Spec
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 BSOD playing almost any game, error 0x000000124




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