Hello, i recently got a new HP Pavillion dv6-6c50us about a week ago.
- Intel Core i5-2450M
- 6GB DDR3 RAM (1 x 2GB, 1 x 4GB)
- 750GB 5400RPM Hard Drive
- x86 (32-bit) or x64 ? - Windows Home Premium 64bit
- the original installed OS on the system? - Yes
- an OEM or full retail version? - OEM
- What is the age of system (hardware)? NEW
- What is the age of OS installation (have you re-installed the OS?) NEW
Today i received a BSOD while listening to turntable.fm . For those who dont know what turntable.fm is, its like pandora, but theres DJ's that take turns playing music.
i have no idea how that can give me a BSOD.
Having only gotten this laptop a week ago, i was terrifed. So i restarted my computer and restored to a previous point and everything seemed normal, until i noticed my physical memory was at 50%+ when i had nothing open. usually it is at 19%. Windows and BIOS is reading the laptop only having 2GBs of RAM, when it has really 6GBs. So i reinsert the 4GB ram stick, and everything is back to normal. 6 Hours later, i was listening to turntable.fm again and i was able to recreate the same BSOD. im guessing the 4gb ram stick is going bad ? idk.
Heres a BSODScreen viewer dump
Dump File : 060912-30092-01.dmp
Crash Time : 6/9/2012 12:05:17 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : 00000000`00000001
Parameter 3 : 00000000`00000008
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\060912-30092-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
i also ran a memtest86+ and both rams seems to pass. should i do 7-8 passes?
i decided to experment and found that if i switch around the ramsticks in the slots, i found when i put the 4gb ramstick into the 2gb original ramslot, the computer would now sometimes read 4gbs of ram instead of sometimes reading 2gb of ram from earlier. so im guessing the ramslot where the 2gb ramstick originally sat is faulty. or i could be wrong idk.