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Windows 7: BSOD/Hang on boot up

09 Jun 2012   #1

Windows 7 Home Premium 64bit
BSOD/Hang on boot up


I am getting hangs / monitor goes black / auto restart and sometimes BSOD after I boot up my desktop quite frequently.
I had it warranty by the manufacturer but to no avail and the problem resurface after around 2 weeks. They changed my graphic card for me so I doubt it is the source of problem.

Sometimes after it hangs, it will not even go into start up sequence and there was once where I switched off the power supply and switched it back on, the screen remained was it was when it hanged.

Here are my minidump files and desktop specs.

Windows 7 Home Premium 64bit
i5-2500 3.30GHz
4GB Ram

My System SpecsSystem Spec

09 Jun 2012   #2

Windows 7 Home Premium 64bit

My System SpecsSystem Spec
09 Jun 2012   #3

Windows 7 Home Premium 64 Bit

For the bump, please read:

Your crashes primarily indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the short and long tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, uninstall it in device manager and see if the system performs better.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

If you still need help after doing the above, please follow the to provide us with your full crash reports, and also please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs
My System SpecsSystem Spec

09 Jun 2012   #4

Windows 7 Home Premium 64bit

Sorry about the bump.
I did a short generic test using seagate tool and passed all my hdd.
I tried windows memory diagnost, passed the default test but when i try the long test, it became quite laggy (probably because I was gaming with my computer before the test) and so i stopped the test.
I will do a chkdsk test tomorrow and probably the ram test again.
Thanks for the information!
My System SpecsSystem Spec
09 Jun 2012   #5

Windows 7 Home Premium 64 Bit

You're welcome. Make sure to run Memtest86+, as well. It stresses the memory in more/different ways than the Windows diagnostics.

Report back when you have a chance to do the long generic test with SeaTools.
My System SpecsSystem Spec
12 Jun 2012   #6

Windows 7 Home Premium 64bit

Passed Memtest 7 times with no errors.
Primary hdd failed the long generic test.
My System SpecsSystem Spec
12 Jun 2012   #7

Windows 7 Home Premium 64 Bit

I think you found the problem.

Backup your important data and replace your HDD.
My System SpecsSystem Spec
13 Jun 2012   #8

Windows 7 Home Premium 64bit

Will send it for warranty
Though the idea of having to restore everything back again and 1 to 2 weeks without it makes me depress
My System SpecsSystem Spec
13 Jun 2012   #9

Windows 7 Home Premium 64 Bit

Understandable. Sorry for the bad news. Let us know how things go with the new disk in a few weeks.
My System SpecsSystem Spec
05 Jul 2012   #10

Windows 7 Home Premium 64bit

Seems like it was the power supply from what i heard, and i am getting my desktop back in 2 days' time~
My System SpecsSystem Spec

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