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Windows 7: "Phoenix.exe has stopped working " error .. please help !

10 Jun 2012   #1
rockstone

windows 7 64 bit
 
 
"Phoenix.exe has stopped working " error .. please help !

Hi everyone , I m using windows 7 , 64bit, i m getting this process crash every time, it repeats itself 10-15 times and then stops for a while and then again.

I searched a lot but, no result found

MS Essential not detecting anything..

please can somebody tell me if it is smthing fatal and how to fix his problem

there is screenshot of error in the attachment (one thing more my windows error reporting Que is building up like 100 mb a day)


My System SpecsSystem Spec
.
10 Jun 2012   #2
usasma
Microsoft MVP

 
 

First page of a google search suggests that it belongs to:

Leitch Technology International
Phoenix by Novatel Wireless (Novatel Wireless)
Nokia belonging to product Phoenix Application
C:\Program Files\mozilla.org\phoenix\phoenix.exe
C:\Program Files\Bitcoin\phoenix-1.48
phoenix.exe is a legitimate component of America Online

Please provide this info even though you're not experiencing BSOD's: http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
11 Jun 2012   #3
rockstone

windows 7 64 bit
 
 
it is hidden

i am unable to locate the source of this process - it is hidden

i checked the task manager, the startup, services , = phoenix .exe is not there

nw that is why i fear this being a miner, virus worm
My System SpecsSystem Spec
.

11 Jun 2012   #4
usasma
Microsoft MVP

 
 

Start with these free antivirus scanners: Free Online AntiMalware Resources
We still need the info that I requested in my previous post.
My System SpecsSystem Spec
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 "Phoenix.exe has stopped working " error .. please help !




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