"Phoenix.exe has stopped working " error .. please help !


  1. rockstone
    Posts : 2
    windows 7 64 bit
       New #1

    "Phoenix.exe has stopped working " error .. please help !


    Hi everyone , I m using windows 7 , 64bit, i m getting this process crash every time, it repeats itself 10-15 times and then stops for a while and then again.

    I searched a lot but, no result found

    MS Essential not detecting anything..

    please can somebody tell me if it is smthing fatal and how to fix his problem

    there is screenshot of error in the attachment (one thing more my windows error reporting Que is building up like 100 mb a day)
      My Computer
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  3. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #2

    First page of a google search suggests that it belongs to:

    Leitch Technology International
    Phoenix by Novatel Wireless (Novatel Wireless)
    Nokia belonging to product Phoenix Application
    C:\Program Files\mozilla.org\phoenix\phoenix.exe
    C:\Program Files\Bitcoin\phoenix-1.48
    phoenix.exe is a legitimate component of America Online

    Please provide this info even though you're not experiencing BSOD's: https://www.sevenforums.com/crashes-d...tructions.html
      My Computer
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  4. rockstone
    Posts : 2
    windows 7 64 bit
    Thread Starter
       New #3

    it is hidden


    i am unable to locate the source of this process - it is hidden

    i checked the task manager, the startup, services , = phoenix .exe is not there

    nw that is why i fear this being a miner, virus worm
      My Computer
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  6. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #4

    Start with these free antivirus scanners: Free Online AntiMalware Resources
    We still need the info that I requested in my previous post.
      My Computer
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