Windows 7: BSOD happening randomly...

ace27 · 10 Jun 2012

Hi, thanks for your help in advance..

was receiving BSOD last week, so decided it was time for a fresh install of windows. Been 1week since I installed windows and everything was working fine. PC was running 8 days constant with minimum use as i was away. however since i came back i received 3bsod in last 24hrs.

PC specs are:

AMD Athlon II X4 955 3.2ghz
8gb ram (2x4gb)
Windows 7 64bit Full RETAIL.
OS installation - 10days or so.

Hope someone can assist me with this.

Thanks

usasma · 10 Jun 2012

7 disks on this system - what sort of PSU do you have (Make/model/wattage)?

Lot's of entries for NetLimiter in the Network Adapters section - keep an eye out for network issues

UltraMon is known to cause problems on some Windows 7 systems - please uninstall it to see if it fixes the problems. The drivers on your copy date from 2008 and are probably not compatible with Windows 7.

The VIA RAID driver for X86-32 (vsmraid.sys) dates from 2009 and is blamed by one of the memory dumps (the other 2 blame storage components (and RAID) - which is affected by the vsmraid.sys file also). Please update it to a more recent, Windows 7 compatible version.

As storage is involved - if updating the drivers doesn't fix it, then run a free hard drive diagnostic on ALL of the hard drives - here's a link to a procedure: Hard Drive Diagnostic Procedure

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows 7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Some free alternatives (I don't use them, so I can't comment on them)
KernSafe iSCSI initiator, Virtual CD/DVD-RW Emulator, Virtual Encryption Disk and Virtual CD/DVD-ROM Emulator All-in-One free software.
MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor

Also update your wired and wireless networking drivers as they date from 2009 also.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


vsmraid.sys         Fri Jan 30 20:18:57 2009 (4983A701)
amdxata.sys         Fri Mar 19 12:18:18 2010 (4BA3A3CA)
aswTdi.SYS          Tue Mar 06 19:01:56 2012 (4F56A574)
aswrdr2.sys         Tue Mar 06 19:02:19 2012 (4F56A58B)
aswSnx.SYS          Tue Mar 06 19:04:05 2012 (4F56A5F5)
nltdi.sys           Fri Aug 27 07:21:18 2010 (4C779FAE)
Rt64win7.sys        Thu Feb 26 04:04:13 2009 (49A65B0D)
atikmpag.sys        Thu Apr 05 21:10:44 2012 (4F7E4294)
aswSP.SYS           Tue Mar 06 19:04:03 2012 (4F56A5F3)
atikmdag.sys        Thu Apr 05 21:48:25 2012 (4F7E4B69)
AtihdW76.sys        Thu Feb 23 07:30:12 2012 (4F463154)
athrx.sys           Tue Jun 09 14:06:49 2009 (4A2EA4B9)
nlndis.sys          Fri Aug 27 07:21:17 2010 (4C779FAD)
aswMonFlt.sys       Tue Mar 06 19:01:51 2012 (4F56A56F)
aswFsBlk.SYS        Tue Mar 06 19:01:31 2012 (4F56A55B)
UltraMonUtility.sys Thu Nov 13 20:10:30 2008 (491CD006)
kerneld.amd64       Wed Feb 17 13:47:03 2010 (4B7C39A7)
dtsoftbus01.sys     Fri Jan 13 08:45:46 2012 (4F10358A)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061012-37828-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sun Jun 10 08:30:28.414 2012 (UTC - 4:00)
System Uptime: 0 days 16:15:14.664
BugCheck D1, {0, 2, 8, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : storport.sys ( storport!RaidpAdapterDpcRoutine+53 )
PROCESS_NAME:  System
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_NULL_IP_storport!RaidpAdapterDpcRoutine+53
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000008 00000000`00000000
BiosVersion = P1.70
BiosReleaseDate = 09/07/2010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060912-39984-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sat Jun  9 16:13:37.000 2012 (UTC - 4:00)
System Uptime: 0 days 1:53:49.351
BugCheck D1, {fffff8800dedda7b, 7, 1, fffff880010b4353}
*** WARNING: Unable to verify timestamp for vsmraid.sys
*** ERROR: Module load completed but symbols could not be loaded for vsmraid.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : vsmraid.sys ( vsmraid+14353 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_vsmraid+14353
Bugcheck code 000000D1
Arguments fffff880`0dedda7b 00000000`00000007 00000000`00000001 fffff880`010b4353
BiosVersion = P1.70
BiosReleaseDate = 09/07/2010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060912-33609-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sat Jun  9 14:13:52.803 2012 (UTC - 4:00)
System Uptime: 8 days 1:11:36.351
BugCheck D1, {0, 2, 8, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : storport.sys ( storport!RaidpAdapterDpcRoutine+53 )
PROCESS_NAME:  System
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_NULL_IP_storport!RaidpAdapterDpcRoutine+53
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000008 00000000`00000000
BiosVersion = P1.70
BiosReleaseDate = 09/07/2010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Windows 7: BSOD happening randomly...

BSOD happening randomly... problems?