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Windows 7: Crashes during various PC actions.

19 Jun 2012   #51
Tekno Venus

Windows 7 Home Premium 64bit (O.E.M)
 
 

Quote   Quote: Originally Posted by Salamandrex View Post
The program still isnt grabbing the .dmp files so I'll upload C:\Windows\MEMORY.DMP to filesonic and hopefully that'll work.
Ok, missed that when typing my previous post. If you can do that, I'll look at them tomorrow.


My System SpecsSystem Spec
.
19 Jun 2012   #52
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Salamandrex,
Please read this very carefully. This will guarantee that all requirements for creating minidumps have been fulfilled.

Just today, I added a little more to this write-up.

After carrying out the steps in the write-up, then and only then:
go to an command prompt, enter following, and attach the resulting dmpinfo.txt file to your next post. DmpInfo.txt will be on your desktop.

wmic recoveros get /all /format:list > %userprofile%\desktop\dmpinfo.txt


MEMORY DUMPS - REQUIREMENTS


Enable automatic management of the Paging file
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced tab, Performance section, Settings |
Advanced tab, Virtual Memory section, Change |
checkmark Automatically manage paging file size for all drives |
OK | OK | OK



STARTUP AND RECOVERY SETTINGS
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced
tab, Startup and Recovery section, Settings |
System Failure section | checkmark Write an Event to the system log
| uncheck
Automatically restart |


Under Write debugging information, select Small memory dump |
in the Small dump directory: box, enter %SystemRoot%\Minidump| OK

If Overwrite any existing file is checked, then:
Under Write debugging information, select Kernel memory dump
Uncheck Overwrite any existing file
Under Write debugging information, select Small memory dump
OK button
If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7.

ENABLE THE WINDOWS ERROR REPORTING SERVICE
WIN key | type SERVICES.MSC | ENTER |
Scroll down to Windows Error Reporting Service |
Rt-clk on Windows Error Reporting Service | Properties |
General
tab | for Startup type, choose Automatic |
In Service status, Start button (unless grayed out) | OK


ASSURE THAT CCLEANER IS NOT DELETING DUMPS
CCLEANER | Cleaner icon | Windows tab | System category |
Uncheck Memory Dumps
WINDOWS ERROR REPORTING SERVICE must NOT be disabled!
WIN | Services.msc | Enter
Under Name, locate Windows Error Reporting Service
If Status is not Started, then
Right-click on Windows Error Reporting Service |choose START
If Startup Type is not Automatic, then
Right-click on Windows Error Reporting Service |
choose Properties | General tab |
set Startup type to Automatic
Close Services.msc (I like to use ALT + F4)

After a crash, the minidump file will be in %SystemRoot%\Minidump
%SystemRoot% is generally C:\Windows

==============================================================
==============================================================

Incidentally, a minidump is considerably smaller than a kernel dump and still contains all of the info needed.
My System SpecsSystem Spec
19 Jun 2012   #53
Salamandrex

MS Windows 7 Home Premium 64-bit SP1
 
 

MEMORY.zip Memory.dmp file, as well as the .txt file attached. I got one bsod with driver verifier the rest have been the standard freezes I've gotten. Not sure if they create dmp files or not. If theres anything else I need to provide please let me know. Thanks for the help
My System SpecsSystem Spec
.

19 Jun 2012   #54
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Salamandrex,

The other info that is helpful to the bsod analyzers can be supplied by:
Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
19 Jun 2012   #55
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

The dmpinfo.txt file is in order. Now the new dumps won't be overwriting the previous dump and your .DMP files are in c:\windows\minidump folder.
My System SpecsSystem Spec
19 Jun 2012   #56
Salamandrex

MS Windows 7 Home Premium 64-bit SP1
 
 

Will upload ASAP. While doing a system health scan my computer turned off on its own. This type of crash is new to me and seemed noteworthy. Is this indicitive of anything?
My System SpecsSystem Spec
19 Jun 2012   #57
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

The dump analysis experts such as Tekno Venus are best qualified to help you here.

Quite often strange problems, after drivers are eliminated, come from memory failures, disk failures, over-clocking, and over-heating.

You've tested the memory.

Did you run CHKDSK on each of your drives?

Did you Microsoft's Defragmenter (do not use a 3rd party product) to defragment your drive?

Are using Speccy or CoreTemp to keep an eye on your disk and/or processor temps?

Post up a fresh copy of the three files mentioned in this write-up and I'll see if maybe there are programs which should/could be uninstalled, programs running at startup time that do not to run at that time, scheduled tasks which do not need to be scheduled.

Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums
My System SpecsSystem Spec
19 Jun 2012   #58
Salamandrex

MS Windows 7 Home Premium 64-bit SP1
 
 

On reboot i recieved a BSOD of BAD_SYSTEM_CONFIG_INFO STOP:0x00000074 before windows fully loaded.
My System SpecsSystem Spec
19 Jun 2012   #59
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

I'm not qualified to answer such a question. Tekno is your man!

Furthermore, isolated stop codes do not tell enough of the story, which is why the dmp files and their analysis is so vital.
My System SpecsSystem Spec
19 Jun 2012   #60
writhziden

Windows 7 Home Premium 64 Bit
 
 

Are you still receiving the 0x74 BugCheck during restart? That BugCheck code means your registry is corrupted and you should choose Last Known Good Configuration (advanced) if given the option. Otherwise, you may want to try a System Restore to recover the registry from a backup within a recent restore point.

Your Memory.DMP file was corrupted and pretty useless other than the BugCheck 0x50 code is most often faulty memory related.
My System SpecsSystem Spec
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 Crashes during various PC actions.




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