Crashes during various PC actions.

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  1. Posts : 78
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #11

    Looks like you were right here is the file and there was also a recently added minidump following my latest BSOD so I ran the program in hopes that that one would show up as well.
    Edit- looks like the Memory.dmp file is too large to upload directly to the site any way around this via a file hosting site or something similar?

    Uploaded the Memory.dmp file to mediafire
    Last edited by Brink; 04 Jan 2013 at 00:00. Reason: broken link removed
      My Computer


  2. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #12

    Thanks for that, will look at it when I get home from school later.

    Stephen
      My Computer


  3. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #13

    Ok, I've had a look at the new dump but it really isn't very helpful. It pointed at ntkrnlmp.exe which is a system file and very unlikely to cause a BSOD.

    As a result I recommend you check your hardware for issues. I know you have already had a thread so if you've run any of these tests, tell me the results.
    Please run Memtest86+ to check your RAM. Let it run for 6-8 passes overnight as described in the tutorial. Pay particular attention to parts 2 and 3.

    Also check your HDD for errors using Seatools and chkdsk.. Download and create a bootable version of the Seatools for DOS program as described here. For check disk, follow this tutorial: Disk Check


    Once you work through that, try this. You mention that your BSOD's increase when you have a USB device plugged into the front port. This could either be an indication of a bad motherboard or some kind of USB driver issue. To rule out the USB driver issue, try this:


    1. Right-click Computer and select Properties
    2. Click on the Advanced System Settings
    3. Click on Environment Variables
    4. Below the bottom Environment Variables window pane (System Variables), click on New
    5. For Variable Name, enter devmgr_show_nonpresent_devices
    6. For Variable Value, enter 1
    7. Click OK to close Environment Variables and OK again to close System Properties
    8. Open device manager
    9. Click view then Show hidden devices
    10. Click on Universal Serial Bus drivers
    11. Uninstall the greyed out drivers

    I'm not sure that this will fix it but it's worth a try.


    Stephen
      My Computer


  4. Posts : 78
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #14

    Memtest86 freezes at about 8% into the first pass, however the + sign continues to blink. Any fix for this?
      My Computer


  5. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #15

    Hmmmmm. I'm not sure. I'll ask someone and see if they know. Hold tight.
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #16

    Salamandrex said:
    Memtest86 freezes at about 8% into the first pass, however the + sign continues to blink. Any fix for this?
    Are you running Memtest86+ from a CD? Yes/No

    If no, then use this link to download a ZIP file containing an ISO file.
    After extracting the ISO, then:
    double-click on the ISO and Win 7 will prompt you to insert CD/DVD to burn iso.

    After burning, leave in optical unit and boot from the cd/dvd.



    http://www.memtest.org/download/4.20...+-4.20.iso.zip
      My Computer


  7. Posts : 78
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #17

    Yes, I'm using the .iso file. Does it mean something failed in that case?
      My Computer


  8. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #18

    In addition to Karl's good advice, could you please upload screenshots from the program CPU-Z (Download CPU-Z 1.60.1 - FileHippo.com) to your next post so I can check the RAM settings.

    Also, try testing each stick of RAM individually and see if memtest freezes.
    Don't forget to try other motherboard slots if you have errors. Part 3 in the tutorial will explain. RAM - Test with Memtest86+

    Stephen
      My Computer


  9. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #19

    Salamandrex said:
    Yes, I'm using the .iso file. Does it mean something failed in that case?
    You could have a corrupt iso file. Try downloading it again and see if the errors occur. Also see my previous post
      My Computer


  10. Posts : 78
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #20

    Will do ASAP, currently 25% through the seatools test.
      My Computer


 
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