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Windows 7: Multiple BSODs on freshly installed Windows 7


10 Jun 2012   #1

Windows 7 Enterprise x86
 
 
Multiple BSODs on freshly installed Windows 7

Hi,

I just finished installing Windows 7 Enterprise x86 on someones PC, and installed some drivers and applications.

However, I've gotten 2 BSOD's (so far) whilst browsing with Internet Explorer, the computer was not stressed. Another one was during an online ESET Virusscan.

I don't quite feel like installing Windows 7 YET again, so any help trying to locate the error and fixing it is much obliged.

Windows 7 Enterprise x86
ASUS P5RD1-V
Ati RADEON X300 Onboard Graphics

Required files attached

My System SpecsSystem Spec
.

10 Jun 2012   #2

Windows 7 Enterprise x86
 
 

There has been a third BSOD when the computer was idle, for about 2 hours.

I really don't know what's causing the BSOD because they appear so randomly
My System SpecsSystem Spec
11 Jun 2012   #3

Windows 7 Home Premium 64 Bit
 
 

Due to the age of the hardware on that system, check that it is compatible with Windows 7: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads


One of your crashes indicated a hard disk related crash. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the short and long tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.


3rd Party Drivers (drivers in red should be updated):
Code:
906dd000 906de420 ASACPI ASACPI.sys Thu Aug 12 20:52:52 2004 (411C2D04)
8375e000 83770b00 m5287 m5287.sys Wed Dec 15 06:16:06 2004 (41C03916)
90fd4000 90fe6b00 dump_m5287 dump_m5287.sys Wed Dec 15 06:16:06 2004 (41C03916)
905dd000 9062d000 yk62x86 yk62x86.sys Mon Feb 23 07:44:18 2009 (49A2B642)
a1892000 a1897280 GEARAspiWDM GEARAspiWDM.sys Mon May 18 06:16:53 2009 (4A1151B5)
8d8c5000 8d8d7000 intelppm intelppm.sys Mon Jul 13 17:11:03 2009 (4A5BBF07)
9002f000 904c0000 atikmdag atikmdag.sys Wed Feb 10 22:46:08 2010 (4B7399A0)
83797000 837a0000 amdxata amdxata.sys Fri Mar 19 10:19:01 2010 (4BA3A3F5)
88c14000 88c3bd00 MpFilter MpFilter.sys Fri Mar 9 01:43:34 2012 (4F59C2B6)
90c13000 90f1fa00 RTKVHDA RTKVHDA.sys Tue Mar 27 02:53:56 2012 (4F718024)
ASACPI.sys
[????]m5287.sys[????] - This driver is no longer supported.
dump_m5287.sys
yk62x86.sys
GEARAspiWDM.sys
intelppm.sys
atikmdag.sys
amdxata.sys
MpFilter.sys
RTKVHDA.sys




Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:
  1. Going to the Asus motherboard support site
    When you reach the website:
  2. Scroll down the page and click Utilities
  3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
  4. Search for "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (without quotes)
  5. Download and install the driver.
  6. After installation is complete, verify that it installed correctly.
    • Click Start Menu
    • Click My Computer
    • Go to C:\WIndows\System32\drivers\
    • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)

For m5287.sys,
  1. Click Start Menu
  2. Right Click My Computer/Computer
  3. Click Manage
  4. Click Device Manager from the list on the left
  5. Expand IDE ATA\ATAPI controllers and uninstall all devices listed.
  6. Right click the device
  7. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  8. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  9. Restart your computer.
  10. Let Windows install the appropriate driver for you.

Alternatively:
  1. Login as an adminstrative user.
  2. Click Start Menu
  3. Click Control Panel
  4. Click Hardware and Sound
  5. Click Device Manager (the last link under Devices and Printers)
  6. Expand IDE ATA\ATAPI controllers and uninstall all devices listed.
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer.
  11. Let Windows install the appropriate driver for you.
My System SpecsSystem Spec
.


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 Multiple BSODs on freshly installed Windows 7




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