|10 Jun 2012||#1|
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Black screen while playing Diablo 3, no BSOD. Hard reset required.
Computer is about 11 months old.
Game worked fine for the beta and even for a week or two after launch. Randomly (not on a patch day), the game started crashing. Now it crashes after 2 or 3 minutes in the game almost every time.
I've followed all the regular troubleshooting steps (see Battle.net thread here).
At first I didn't see any error logs, but the Action Center came up today with a bunch of errors looking like this. I included the recommended error files, the dump files from the error in the above screenshot, and the perfmon report.
It's worth mentioning that I tried it also in my Windows 8 installation only to encounter the same problem. I'm hoping someone with more experience dissecting these logs can help me out.
Please let me know if you require any additional information.
|My System Specs|
|10 Jun 2012||#2|
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The display driver failed to respond in timely fashion.
atikmpag.sys - AMD multi-vendor Miniport Driver from Advanced Micro Devices
Timestamp: Tue May 22 20:08:40 2012
It appears a recently installed AMD driver is causing a fault with the DX driver; However, a TDR can be caused by your video card overheating. Use a temperature monitoring utility such as HWinfo64 to check the system temperatures. If you are overclocking the card, STOP overclocking until the problem is located.
Forgot to mention: Report back on your system temps.
|My System Specs|
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