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Windows 7: Memory problems, heat buildup & BSODs

10 Jun 2012   #1
Reaper1

Windows 7 Home Premium 32bit
 
 
Memory problems, heat buildup & BSODs

Hi,


On and off for the past year now my computer has frequently rebooted itself once or twice shortly after starting windows, sometimes it then freezes up during the boot up, or reboots a second time, sometimes it does not. After this occurs the computer has generally tended to run fine without issues, at periods over the past year this issue has stopped for months at a time, and has recently picked up again, however now with more factors.

Not only does it now reboot, but my system is working harder for tasks it didn't used to, such as loading windows up. Also when running games ( Such as Skyrim, or Shogun, or even less graphically taxing games. ) it generates an immense amount of heat, and the fan becomes very loud. In the last week however I've been getting frequent bluescreens, I only managed to save one of the minidumps which I'm adding here, but other messages I've seen have both said "IRQL not less or equal." and "Page fault in non page area." though frequently I don't see them long enough to see what the message says. Today I got one that had to do with my ATI driver "Atikmdag". However I freshly reinstalled my drivers a couple of days ago by both uninstalling CCC, cleaning the registry and running driver sweeper.

I've also ran Memtest, through 7 passes and it showed no errors with my RAM. I currently have no method of testing my video card or motherboard in another computer, and having done both a safe mode virus scan with Windows Defender Offline, and having ran the methods above, I'm unsure as to what is causing these problems with my system. The issues seem to crop up mostly during startup, and when running heavy duty games though it also can happen randomly such as when loading the drivers up for safe mode, where it froze once. My screen has also frozen up ( with graphic crash lines ) several times, sometimes this is followed by a reboot and sometimes not.

I'm not overclocking my graphics and when the system crashes, the power stays on. So I'm sure it isn't to do with my PSU. I've not installed any new hardware or software recently that could conflict, and it's now at the point that I can't run a game for a long period of time without it closing itself down / crashing. And today my system ran out of memory and closed a good deal of the programs I was running at the time, ( Including the game I was running, an instant messenger, and DWM. ) However when I checked my resource manager seconds later, it said I had over 1000mb on standby, my CPU rises up to 90% when running most games, and my physical memory 40-60%, I'm unsure if this is related, but it's only recently that running these programs has actually been a strain for it.

My last minidump and my system information is below -

061112-33602-01.dmp

sysinformation.nfo


My System SpecsSystem Spec
.
11 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Have you made sure the system is clean and has good airflow?
  • To remove dust, follow the subsequent general procedure. If you have a desktop bought from Dell, HP, Sony, Lenovo, etc. make sure removing the desktop casing will not void your warranty first. Call the company if you are still under warranty and ask if it is okay to remove the casing and blow dust out. The procedure described is fine for laptops; just make sure no stickers are on panels saying if you remove the panel it will void the warranty.
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Remove the casing for a desktop, or remove any screwed on panels and disc drives for laptops.
    5. Blow out the dust inside by using a can of compressed air or a low pressure compressor. You will want to put the computer on a desk or table so you can maintain the can in an upright position if using a can of air. Blow into all crevices on the motherboard, heat sinks, cards, modules, etc. for a desktop. Blow into vents, opened panels, disc drive areas, USB ports, and the keyboard if it is a laptop. You may also want to blow inside the disc drive by replacing the drive to the laptop, starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step. For a desktop, you may also want to blow inside the disc drive by starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step.
    6. Replace casing for the desktop. Replace panels and disc drive (if you have not already done so) for the laptop.
    7. Plug power supplies in. AC adapter for the desktop. Battery and then AC Adapter for the laptop.
    8. Start the computer and see if performance is better.
My System SpecsSystem Spec
11 Jun 2012   #3
Reaper1

Windows 7 Home Premium 32bit
 
 

I'll do that as soon as I have some time later tonight. In the mean time, I'm noticing my monitor isn't always turning on with the PC when it reboots, and my DWM crashed again earlier, which was followed by a BSOD, minidumps below.


061112-27268-01.dmp

061112-37939-01.dmp
My System SpecsSystem Spec
.

11 Jun 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Crashes point to AVG and Comodo combined. Re-install both by fully uninstalling each and then downloading a fresh installer to install fresh. You will need the AVG Remover software to properly remove AVG before installing a freshly downloaded copy of the AVG installer. If that does not resolve the issue, you may need to do research into whether the two programs are compatible.


Are you running AVG and Comodo internet security, or AVG and Comodo firewall?
My System SpecsSystem Spec
11 Jun 2012   #5
Reaper1

Windows 7 Home Premium 32bit
 
 

AVG Free AV and Comodo Firewall. And they seemed to work together fine until recently, unless compatibility changed with a recent update.
My System SpecsSystem Spec
11 Jun 2012   #6
Reaper1

Windows 7 Home Premium 32bit
 
 

Uninstalled Comodo and AVG using the remover. Currently using Windows Firewall and Microsoft Security Essentials. I'll perform the full de-dusting in the morning and see if there's any change in performance.
My System SpecsSystem Spec
11 Jun 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

Sound like good steps. Let us know how things go.


If we track down different crash causes, you can always re-install AVG and Comodo Firewall again to see if they are then stable.
My System SpecsSystem Spec
16 Jun 2012   #8
Reaper1

Windows 7 Home Premium 32bit
 
 

Sorry for the late response.

During the airspraying I reseated the video card, and checked my RAM. And after turning the computer on afterward, it wouldn't start boot up and there were red lights on my video card. Was the same for a couple of days, though last night I randomly tried it before deciding whether to send it in, and it started up fully and has been running fine since.

Performance seems fine so far, will be running some heavy duty games today to test it. I'm not sure what caused it not to start, or to start working again, but it's no longer making an excessively loud amount of noise, or generating as much heat as it was.
My System SpecsSystem Spec
16 Jun 2012   #9
writhziden

Windows 7 Home Premium 64 Bit
 
 

Glad to see it is more stable. I am concerned it would not start, though. If it happens again, try a BIOS hardware/software connection reset:
  1. Shut down and turn off the computer.
  2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
  3. "Remove the computer from any port replicator or docking station, disconnect
    cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
  4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
    power from components is drained to clear the software connections between the BIOS
    and hardware and clear any corruption in the temporary memory.
  5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
    and mouse should suffice and be the only peripherals reconnected.
  6. Turn it on to reinitialize the software connections between the BIOS and hardware
My System SpecsSystem Spec
16 Jun 2012   #10
Reaper1

Windows 7 Home Premium 32bit
 
 

So far it's remained quieter than it was, and hasn't rebooted or BSOD'd a single time. Though both Skyrim and Shogun 2 have closed down on me as they were doing. ( Shogun reporting a windows problem error, Skyrim just closing. ). Both of them are run from steam, so I'm not sure if it may be connected to that. Otherwise things seem to be running okay. I appreciate the help you've given throughout this. =]
My System SpecsSystem Spec
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 Memory problems, heat buildup & BSODs




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