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Windows 7: BSOD starting windows and browsing net with new FireFox

11 Jun 2012   #1
mirdic

windows seven
 
 
BSOD starting windows and browsing net with new FireFox

Hello,

After I installed new version of firefox I can't get rid off getting BSODs.

Sometimes I get BSOD when windows are starting.

PLEASE help me.

I have:
- x64
- original full retail version of win7

- What is the age of system (hardware)? - 2years
- What is the age of OS installation? - 1year


My System SpecsSystem Spec
.
11 Jun 2012   #2
Tekno Venus

Windows 7 Home Premium 64bit (O.E.M)
 
 

Hello,

If you are overclocking your system, please return all overclocked components to their stock speeds. If the BSOD's are found not to be caused by the overclock, you can re-overclock the components once we have finished the diagnostics

Looking at your dumps showed one clear trend, a HDD issue. BACK ALL YOUR DATA UP TO ANOTHER DRIVE NOW!!!
Check your HDD for errors using Seatools and chkdsk.. Download and create a bootable version of the Seatools for DOS program as described here. Run the long test. For check disk, follow this tutorial: Disk Check Make sure both boxes are checked to attempt to fix errors and recover bad sectors.

I have also noticed that you do not have an anti-virus product installed on your PC. Please install Microsoft Security Essentials and scan your PC. Then install and scan your computer with Malwarebytes' Anti-Malware. DO NOT START THE FREE TRIAL. This will remove any viruses you may have caught.


Problem Devices
Code:
Unknown Device    USB\VID_0000&PID_0000\7&89239E1&0&1    43
Ethernet Controller    PCI\VEN_1969&DEV_1073&SUBSYS_035D1025&REV_C0\4&1A6BEF86&0&00E0    The drivers for this device are not installed.
An unknown device could indicate a malware infection. Scan with Malwarebytes as described in previous paragraph. Also, disconnect all USB devices from your system except for your keyboard and mouse. This could include USB Hubs or external HDD's. They could be causing issues. For the ethernet drivers, they need to be installed. Install the ethernet drivers from Acer for you PC. Download.

Lets see how this goes before I give any more advice.
Stephen
My System SpecsSystem Spec
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 BSOD starting windows and browsing net with new FireFox




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