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Windows 7: Minidump analysis pinpoints ntoskrnl.exe as the cause for bsod

11 Jun 2012   #1

Windows 7 Ultimate x64
 
 
Minidump analysis pinpoints ntoskrnl.exe as the cause for bsod

Can someone help me all my hardware is new so it cannot be that how do i fix this ntoskrnl.exe file.

Windows 7 ultimate x64 build 7600
Pentium (R) Dual core Cpu E5200 @ 2.50ghz
4 gb ram

MODULE_NAME: nt

FAULTING_MODULE: fffff80002a01000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

BUGCHECK_STR: 0x19_3

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002ba4d6f to fffff80002a72f00

STACK_TEXT:
fffff880`0a7d9aa8 fffff800`02ba4d6f : 00000000`00000019 00000000`00000003 fffff800`02c00a80 fffff800`02c10a80 : nt+0x71f00
fffff880`0a7d9ab0 00000000`00000019 : 00000000`00000003 fffff800`02c00a80 fffff800`02c10a80 fffff800`02c00a80 : nt+0x1a3d6f
fffff880`0a7d9ab8 00000000`00000003 : fffff800`02c00a80 fffff800`02c10a80 fffff800`02c00a80 fffff880`000001c0 : 0x19
fffff880`0a7d9ac0 fffff800`02c00a80 : fffff800`02c10a80 fffff800`02c00a80 fffff880`000001c0 00000000`00000000 : 0x3
fffff880`0a7d9ac8 fffff800`02c10a80 : fffff800`02c00a80 fffff880`000001c0 00000000`00000000 fffff800`02c00888 : nt+0x1ffa80
fffff880`0a7d9ad0 fffff800`02c00a80 : fffff880`000001c0 00000000`00000000 fffff800`02c00888 00000000`00000002 : nt+0x20fa80
fffff880`0a7d9ad8 fffff880`000001c0 : 00000000`00000000 fffff800`02c00888 00000000`00000002 00000000`00000801 : nt+0x1ffa80
fffff880`0a7d9ae0 00000000`00000000 : fffff800`02c00888 00000000`00000002 00000000`00000801 fffffa80`00000000 : 0xfffff880`000001c0


STACK_COMMAND: kb

FOLLOWUP_IP:
nt+71f00
fffff800`02a72f00 48894c2408 mov qword ptr [rsp+8],rcx

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt+71f00

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntoskrnl.exe

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------

My System SpecsSystem Spec
.

11 Jun 2012   #2

Windows 7 Home Premium 64 Bit
 
 

It would help to have the full crash reports: http://www.sevenforums.com/crashes-d...tructions.html


Crashes caused by L1E62x64.sys, your LAN driver. You should be able to find an updated driver through your motherboard support site (ASUS, Gigabyte, etc.) or vendor support site (HP, Dell, etc.). Do not install a beta driver; only install the most recent stable driver.

Your AVG drivers are out of date, so I suspect you have an older version of the software. You may want to consider installing the latest version. It is network related, so it may contribute to network crashes as seen in the .dmp file.


Code:
ASACPI.sys Sun Mar 27 20:30:36 2005 (42476C4C)
Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:
  1. Going to the Asus motherboard support site
    When you reach the website:
  2. Scroll down the page and click Utilities
  3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
  4. Search for "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (without quotes)
  5. Download and install the driver.
  6. After installation is complete, verify that it installed correctly.
    • Click Start Menu
    • Click My Computer
    • Go to C:\WIndows\System32\drivers\
    • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)
My System SpecsSystem Spec
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 Minidump analysis pinpoints ntoskrnl.exe as the cause for bsod





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