Minidump analysis pinpoints ntoskrnl.exe as the cause for bsod


  1. Macimus
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    Minidump analysis pinpoints ntoskrnl.exe as the cause for bsod


    Can someone help me all my hardware is new so it cannot be that how do i fix this ntoskrnl.exe file.

    Windows 7 ultimate x64 build 7600
    Pentium (R) Dual core Cpu E5200 @ 2.50ghz
    4 gb ram

    MODULE_NAME: nt

    FAULTING_MODULE: fffff80002a01000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

    BUGCHECK_STR: 0x19_3

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from fffff80002ba4d6f to fffff80002a72f00

    STACK_TEXT:
    fffff880`0a7d9aa8 fffff800`02ba4d6f : 00000000`00000019 00000000`00000003 fffff800`02c00a80 fffff800`02c10a80 : nt+0x71f00
    fffff880`0a7d9ab0 00000000`00000019 : 00000000`00000003 fffff800`02c00a80 fffff800`02c10a80 fffff800`02c00a80 : nt+0x1a3d6f
    fffff880`0a7d9ab8 00000000`00000003 : fffff800`02c00a80 fffff800`02c10a80 fffff800`02c00a80 fffff880`000001c0 : 0x19
    fffff880`0a7d9ac0 fffff800`02c00a80 : fffff800`02c10a80 fffff800`02c00a80 fffff880`000001c0 00000000`00000000 : 0x3
    fffff880`0a7d9ac8 fffff800`02c10a80 : fffff800`02c00a80 fffff880`000001c0 00000000`00000000 fffff800`02c00888 : nt+0x1ffa80
    fffff880`0a7d9ad0 fffff800`02c00a80 : fffff880`000001c0 00000000`00000000 fffff800`02c00888 00000000`00000002 : nt+0x20fa80
    fffff880`0a7d9ad8 fffff880`000001c0 : 00000000`00000000 fffff800`02c00888 00000000`00000002 00000000`00000801 : nt+0x1ffa80
    fffff880`0a7d9ae0 00000000`00000000 : fffff800`02c00888 00000000`00000002 00000000`00000801 fffffa80`00000000 : 0xfffff880`000001c0


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt+71f00
    fffff800`02a72f00 48894c2408 mov qword ptr [rsp+8],rcx

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt+71f00

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: ntoskrnl.exe

    BUCKET_ID: WRONG_SYMBOLS

    Followup: MachineOwner
    ---------
    Last edited by Macimus; 11 Jun 2012 at 14:50.
      My Computer
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  3. writhziden
    Posts : 11,269
    Windows 7 Home Premium 64 Bit
       New #2

    It would help to have the full crash reports: https://www.sevenforums.com/crashes-d...tructions.html


    Crashes caused by L1E62x64.sys, your LAN driver. You should be able to find an updated driver through your motherboard support site (ASUS, Gigabyte, etc.) or vendor support site (HP, Dell, etc.). Do not install a beta driver; only install the most recent stable driver.

    Your AVG drivers are out of date, so I suspect you have an older version of the software. You may want to consider installing the latest version. It is network related, so it may contribute to network crashes as seen in the .dmp file.


    Code:
    ASACPI.sys Sun Mar 27 20:30:36 2005 (42476C4C)
    Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:
    1. Going to the Asus motherboard support site
      When you reach the website:
    2. Scroll down the page and click Utilities
    3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
    4. Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
    5. Download and install the driver.
    6. After installation is complete, verify that it installed correctly.
      • Click Start Menu
      • Click My Computer
      • Go to C:\WIndows\System32\drivers\
      • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)
      My Computer
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