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Windows 7: PC randomly freezes + weird sound

04 Jul 2012   #21
alessandrocar88

Windows 7 Ultimate x64
 
 

sure, i'll keep u posted!
I hope to find a faulty ram, so i can be sure it's not something else (like the motherboard), that would be worse


My System SpecsSystem Spec
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05 Jul 2012   #22
alessandrocar88

Windows 7 Ultimate x64
 
 

Today, after i got back home, i found my pc crashed, but in a slightly different way:

the monitor was all black (usually it still shows what i was watching), in the "no signal mode".
this kind of black screens happened to me with the previous computer (with the same VGA) occasionally during gaming.

I had to shut it down pressing the power button...and at the startup my pc didn't see the wifi usb dongle (as happened before)...i had to unplugg-replug it, and i also had to re-type my network's password.
After the bios scree, i got the windows message, telling me that windows crashed due to some kind of problem (but i had this screen also too).

I'm beginning to think it's something video-card related, cause it's the same problem i had during gaming, but now it's more often.
Anyway, i'll keep up with the ram testing.
I also don't think it's a usb driver issue, cause the crash happened some days ago when i had uninstalled the wifi dongle, and i was using lan connection
My System SpecsSystem Spec
05 Jul 2012   #23
writhziden

Windows 7 Home Premium 64 Bit
 
 

New reports may yield useful information: Please follow the http://www.sevenforums.com/crashes-d...tructions.html.
My System SpecsSystem Spec
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05 Jul 2012   #24
alessandrocar88

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by writhziden View Post
New reports may yield useful information: Please follow the http://www.sevenforums.com/crashes-d...tructions.html.
here it is
My System SpecsSystem Spec
06 Jul 2012   #25
writhziden

Windows 7 Home Premium 64 Bit
 
 

The crash sounds similar to a 0x116 crash.


BugCheck 0x116
These are DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
  • If you are overclocking any hardware, please stop.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.


Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. Restart your computer after uninstalling drivers for all display cards
  7. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.





warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


For 0x116 Video TDR Error crashes:

  • Quote   Quote: Originally Posted by H2SO4 View Post
    These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

    It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.
    The above quote was taken from http://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
My System SpecsSystem Spec
07 Jul 2012   #26
alessandrocar88

Windows 7 Ultimate x64
 
 

Thanks for your answer! I started to follow your steps:

- I'm not overclocking anything
- SFC /SCANNOW came back with no integrity violations
- In the attachment the dxdiag.txt file

should I reinstall my video card driver? i remember doing it a couple of years ago, and i ended up reinstalling my system lol
My System SpecsSystem Spec
07 Jul 2012   #27
writhziden

Windows 7 Home Premium 64 Bit
 
 

DirectX looks clean.

Yes, I recommend re-installing your video card driver. If you re-install the video card driver with the steps I gave, you should not have any problems.
My System SpecsSystem Spec
07 Jul 2012   #28
alessandrocar88

Windows 7 Ultimate x64
 
 

ok thanks, i'll try to do that, keeping on the ram that i had the crash with
My System SpecsSystem Spec
08 Jul 2012   #29
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're welcome. Let us know how things work out with the drivers re-installed.
My System SpecsSystem Spec
09 Jul 2012   #30
alessandrocar88

Windows 7 Ultimate x64
 
 

I had some problems reinstalling the drivers.
I followed your procedure for cleaning the system from any Nvidia track, but after the reboot, stupid windows installed some drivers! so I found out how to block windows from installing drivers, and after cleaning them for the second time, i tried to start the nvidia setup...BUT, it didn't install anything! it gave me some error, saying it was impossible to install the drivers :|

So I re-activate the auto driver installing from windows...so it installed a generic driver, and then i was able to install the nvidia drivers...weird stuff.
My System SpecsSystem Spec
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