Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Facebook, Browsing, Startup, Moving the Mouse, location specific?

13 Jun 2012   #1
Rmarsden

Windows 7 Home Premium 32bit
 
 
BSOD Facebook, Browsing, Startup, Moving the Mouse, location specific?

Is Windows 7 . . .
64 bit
OEM
Computer was bought in April 2011.

Cyberpower
AMD Phenom II X6 1090T Processor
Memory = 8 Gig

Computer had issues and I sent it to the manufacturer numerous times. As of about a month ago problems occurred again. For the crash logs I'm interested in May-June since those are the latest BSOD since the computer's last trip to the manufacturer.

After having issues I took the computer into a technician store last week. They could not get it to crash and ran it for days. Hardware according to them tested ok.

My house is old, can my symptoms come from unusual wiring? I bought a UPS and it detects bad wiring in all of my sockets at the house.

I used Driver Updater last night, but still have crashes.

Crashes occur
Now on startup from time to time.
Facebook usually when typing or moving the mouse
You tube usually when moving the mouse
Games (rarely)

Thanks!


My System SpecsSystem Spec
.
13 Jun 2012   #2
usasma
Microsoft MVP

 
 

Please rerun the jcgriff2 app and ensure that it completes. Pay particular attention to Step 2 and 4 on this page: http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
13 Jun 2012   #3
Rmarsden

Windows 7 Home Premium 32bit
 
 

Hello,

I re-ran the application. It created a folder. I zipped this folder and the System Health file together and attached it.

See if this works for you.

Thanks much.
My System SpecsSystem Spec
.

13 Jun 2012   #4
usasma
Microsoft MVP

 
 

No current memory dumps in the attachment. There are memory dumps from Oct/Nov of 2011 tho'
I'm not going to run them because they are so old.

The WER section of MSINFO32 shows more than 50 memory dumps. I'd suggest checking to ensure that your system is set to create Minidumps: Set MiniDump

Then, go to C:\Windows\MEMORY.dmp - zip it up and upload it to a free file-hosting service.
Then post a link to it here so we can download it.
Post back if there isn't a MEMORY.dmp file.

More to follow after dinner.....
My System SpecsSystem Spec
13 Jun 2012   #5
usasma
Microsoft MVP

 
 

The system shutdowns seem to be spontaneous and without any component that Windows recognizes.
As such we have to suspect a hardware cause here.
Please run these free diagnostics: Hardware Diagnostics
My System SpecsSystem Spec
14 Jun 2012   #6
Rmarsden

Windows 7 Home Premium 32bit
 
 

I just had it returned from a repair store that couldn't get it to crash after days of use and tried numerous tests on hardware with no joy.

Before I run through all those tests can you answer this

1- Would old wiring in the house cause power issues that might cause the problems?
2 - Could an external device, monitor, mouse, keyboard, etc cause the problems?

Thanks much, I'll run through those various hardware tests soon.
My System SpecsSystem Spec
14 Jun 2012   #7
usasma
Microsoft MVP

 
 

1 - the power probably isn't an issue and shouldn't cause problems. Using the UPS ensures that you won't have problems.

2 - yes, an external device can cause these issues. I've seen quite a few problems caused by malfunctioning external devices. Unplug everything that you don't need and see if that stops the crashes.
My System SpecsSystem Spec
Reply

 BSOD Facebook, Browsing, Startup, Moving the Mouse, location specific?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while browsing in Chrome; also reported in Facebook
My computer is pushing 3 years old now, and she's been giving me some problems. It's a custom build running Win 7 Home Premium. I'm getting a lot of random BSOD's, though I'm not the main user of the computer. My mother uses it the most, and her main usage is Facebook and YouTube. She says...
BSOD Help and Support
BSOD while browsing Facebook, STOP: 0x00000101; Image of BSOD attached
Hey guys! I was browsing Facebook and exactly when I wanted to play a video I got this BSOD: http://img96.imageshack.us/img96/3452/jmej.jpg (It stuck on Initializing disk for crash dump so I force restarted the computer if this is for any help) Could you help me find out why I got it...
BSOD Help and Support
BSOD while browsing internet eg. facebook, yahoomail, playing games
i downloaded a windows 7 at torrent installed it and after an hour or two, poof* BSOD, then almost everytime. i borrowed a windows 7 home premium *genuine from a friend and i installed it. still having BSOD after an hour. i dont know whats the problem. i already cleaned my ram and its slot. i run...
BSOD Help and Support
Frequent BSOD while browsing web, specific error varies
edit: problem not fixed, scroll to bottom for update Is Windows 7 Pro x64 This is the original OS I obtained this copy of Windows 7 through my college System is brand new, only a few weeks old The OS installation is as old as the system, although I have reformatted/reinstalled Windows the...
BSOD Help and Support
BSOD playing any game, sometimes while browsing. No specific error (?)
It's been going on since I've had my PC. I had it built with all new parts from someone who I consider trusted (If I can't find a Fix here they will help me). It happens mainly while playing games, anything from League of Legends to The Elder Scrolls: Skyrim. It seems to happen at random...
BSOD Help and Support
BSOD while browsing facebook, ndis.sys
Windows 7 X64 Acer Aspire Laptop Operating system came installed, assuming OEM. Never reinstalled. System about 4 months old. Browsing facebook. PC shuts down BSOD, it has happened a few times. Any help would be greatly appreciated. Thanks
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App