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Windows 7: BSOD with no minidump files!

14 Jun 2012   #1
lhf8

Windows 7 Ultimate x64
 
 
BSOD: Kernel Data Inpage Error (won't produce minidump files!)

OK guys,

I've tried to do my research on this and I've done a LOT of troubleshooting so far.

For the past 6 months, I have been getting BSOD about 3 times a week at complete random times. It mostly occurs overnight when I'm asleep.

I have tried deactivating all hibernate and sleep functions with no luck. I have tried three different anti-virus softwares and am now using Microsoft Security essentials.

I have tried various settings for creating a minidump file with NO luck but I think I might know why....

My BSOD is a Kernel data inpage error, stop code 0x0000007A

The sys file is lists 80% of the time is volgrx.sys but I've also seen an NTFS.sys listed.

My even viewer doesn't show much other than a Kernel Power failure event ID #41 but I'm not that skilled at reading and sifting through so I surely could be missing something.

Here's my specs:

Windows 7 pro
Intel i5 2500k
MSI P67 G43 board
Kingston HyperX SH100S3 120GB SSD (thinking this is the culprit)
Nvidia 560ti

I know I'm missing more info but please help direct me with more things to try.

Thank you all

EDIT: My page file is on the OS drive, I know that can prevent minidump writes.


My System SpecsSystem Spec
.
15 Jun 2012   #2
lhf8

Windows 7 Ultimate x64
 
 

I can't change the title to better describe my issue for some reason.
My System SpecsSystem Spec
15 Jun 2012   #3
James7679

Windows 7 Home Premium x64
 
 

Hello Ihf8, please follow the http://www.sevenforums.com/crashes-d...tructions.html
Also, to ensure that your mini dumps are being created;
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Advanced tab, and then click Settings under Startup and Recovery.
  4. In the Write debugging information list, click Small memory dump.
My System SpecsSystem Spec
.

15 Jun 2012   #4
lhf8

Windows 7 Ultimate x64
 
 

I have followed those instructions and am still not able to create a dump file and nothing is being collected by the software either.

The I will try rerunning the system health report but I had no known issues when I last ran it.
My System SpecsSystem Spec
15 Jun 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

The blue screen posting instructions still may help us determine the problem. It will also help us check your .dmp settings to make sure they are set to generate the .dmps properly for the jcgriff2 report gathering tool. That will allow us to help you set up the .dmp settings so they will work.
My System SpecsSystem Spec
15 Jun 2012   #6
lhf8

Windows 7 Ultimate x64
 
 

I actually already followed those instructions and I've tried Kernel and small memory dump both saved under the specified location in the directions and the software doesn't capture anything. Nor are there any .dmp files stored in the system folder.
My System SpecsSystem Spec
15 Jun 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, we'll ask one more time that you please follow the http://www.sevenforums.com/crashes-d...tructions.html and upload the reports (with or without the dmps, we do not care), and then we'll move on to other people who do follow those instructions.
My System SpecsSystem Spec
15 Jun 2012   #8
lhf8

Windows 7 Ultimate x64
 
 

Sorry about not posting the report. I misunderstood.

Here are the attached reports.
My System SpecsSystem Spec
15 Jun 2012   #9
writhziden

Windows 7 Home Premium 64 Bit
 
 

My apologies for coming down so hard. Been a hectic day.


None of your recent crashes have been written to file or even recognized by Windows. There are a number of reasons that this might happen: Hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
16 Jun 2012   #10
lhf8

Windows 7 Ultimate x64
 
 

Well.....I figured I'd update while I'm trying everything since this may REALLY mean it's my SSD.

My Kingston HyperX 120GB drive WON'T update it's firmware. I'm two revisions behind (320 > 332 > 501) I'm on 320 and I've tried updating when it's the primary drive and slaved....nothing. I'm not in IDEE mode so I think it's the drive.

See the first run of tests I did....I'm in the process of checking memory.
My System SpecsSystem Spec
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 BSOD with no minidump files!




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