|14 Jun 2012||#1|
Trying to fix BSOD before I deploy!
So I just bought this brand new HP Pavilion dv6-dc35dx and I am already getting blue screens :'(. Usually happens when I'm playing my Diablo 3 and has happened like twice while watching a movie. Also force closes Firefox a lot (not sure if that's related). Really not sure what to do! I attatched the BSOD file, but my computer was unable to do a performance report. When I would run the performance report it would say "An error occured while attempting to generate the report. Access Denied." I would really appreciate it if somebody could help me out with this. I'm deploying in September and really would like to get this solved so I can have something to pass the time with.
|My System Specs|
|15 Jun 2012||#2|
The following driver should be updated:
wdcsam64.sys Wed Apr 16 02:39:08 2008 (4805BB2C)
Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.
|My System Specs|
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