|16 Jun 2012||#1|
BSOD at seemingly random intervals
BSOD has been appearing seemingly randomly for a few weeks (I'm so on top of getting things fixed). Here's the information from the error report:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
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I'm using Windows 7 Home Premium 64bit
It's the original OS
OEM, although it was reinstalled a few months ago
Hardware is approximately 3 years old
.zip file attached with all the diagnostic information. Thanks for any help.
|My System Specs|
|16 Jun 2012||#2|
All crashes were caused by your NETw5s64.sys driver, which is your Intel 5100 wifi. I would recommend re-installing the driver with the latest update. You will find the driver in Device Manager under Network adapters. The update you can get from Intel, http://downloadcenter.intel.com/Default.aspx, or from your vendor support site (HP Support).
To fully re-install a driver, use the following steps.
If you need further help, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs. Include your HP model with its full designation. There are a lot of DV6 models out there.
|My System Specs|
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