All crashes were caused by your
NETw5s64.sys driver, which is your Intel 5100 wifi. I would recommend re-installing the driver with the latest update. You will find the driver in Device Manager under Network adapters. The update you can get from Intel,
http://downloadcenter.intel.com/Default.aspx, or from your vendor support site (HP Support).
To fully re-install a driver, use the following steps.
- First, download the latest driver. Then do the next steps.
- Click Start Menu
- Right Click My Computer/Computer
- Click Manage
- Click Device Manager from the list on the left
- Find the device you are trying to uninstall by expanding the appropriate set of devices
- Right click the device
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer only if Windows asks you to.
- Install the latest driver for the device.
Alternatively:
- Login as an adminstrative user.
- First, download the latest driver. Then do the next steps.
- Click Start Menu
- Click Control Panel
- Click Hardware and Sound
- Click Device Manager (the last link under Devices and Printers)
- Find the device you are trying to uninstall by expanding the appropriate set of devices
- Right click the device
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer only if Windows asks you to.
- Install the latest driver for the device.
If you need further help, please fill in your system specs in your profile and
not in a post in this thread:
System Info - See Your System Specs. Include your HP model with its full designation. There are a lot of DV6 models out there.