Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD at seemingly random intervals

16 Jun 2012   #1
Legionmaster

Windows 7 Home Premium 64bit
 
 
BSOD at seemingly random intervals

BSOD has been appearing seemingly randomly for a few weeks (I'm so on top of getting things fixed). Here's the information from the error report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004E73A45
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\061612-38828-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-52400-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I'm using Windows 7 Home Premium 64bit
It's the original OS
OEM, although it was reinstalled a few months ago
Hardware is approximately 3 years old

.zip file attached with all the diagnostic information. Thanks for any help.


My System SpecsSystem Spec
.
16 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

All crashes were caused by your NETw5s64.sys driver, which is your Intel 5100 wifi. I would recommend re-installing the driver with the latest update. You will find the driver in Device Manager under Network adapters. The update you can get from Intel, http://downloadcenter.intel.com/Default.aspx, or from your vendor support site (HP Support).


To fully re-install a driver, use the following steps.
  1. First, download the latest driver. Then do the next steps.
  2. Click Start Menu
  3. Right Click My Computer/Computer
  4. Click Manage
  5. Click Device Manager from the list on the left
  6. Find the device you are trying to uninstall by expanding the appropriate set of devices
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer only if Windows asks you to.
  11. Install the latest driver for the device.

Alternatively:
  1. Login as an adminstrative user.
  2. First, download the latest driver. Then do the next steps.
  3. Click Start Menu
  4. Click Control Panel
  5. Click Hardware and Sound
  6. Click Device Manager (the last link under Devices and Printers)
  7. Find the device you are trying to uninstall by expanding the appropriate set of devices
  8. Right click the device
  9. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  10. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  11. Restart your computer only if Windows asks you to.
  12. Install the latest driver for the device.


If you need further help, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs. Include your HP model with its full designation. There are a lot of DV6 models out there.
My System SpecsSystem Spec
Reply

 BSOD at seemingly random intervals




Thread Tools




Similar help and support threads
Thread Forum
BSOD's at random intervals
Hi guys, Apologies if this has been solved already but couldn't find anything similar to my problem so thought it would be best if I started a new thread. So in the last 6-8 months, I have been encountering a gradual degradation of stability whilst my system is running, both under load and...
BSOD Help and Support
BSOD at seemingly random intervals error 0x0000003B
Hi All, Hopefully you guys can help as i've run out of ideas on a small problem that just wont go away, computer related of course :geek: My computer has always had an issue where occasionally it will BSOD without warning, always quoting a hardware error. Up till now i've lived with it but...
BSOD Help and Support
BSOD at Random Intervals
I just recently got new parts for my computer and installed two solid state drives raid zero'd and a new processor fan. I've been getting the BSOD ever since and it would occur at random intervals.
BSOD Help and Support
BSOD at seemingly random intervals
Hi everyone :) I have a 6 month old Sony vaio sa that gets a BSOD at seemingly random intervals. The computer half-freezes in the sense that programs work, but when I click on them they freeze. Music still plays, people hear and see me on Skype if I'm on video chat but nothing updates on my...
BSOD Help and Support
BSOD seemingly random, short intervals
Running a Dell XPS L501X had no problems whatsoever for over a year then suddenly BSOD starting last week with increasing frequency. Think it is related to my wireless or NVIDIA based on reports but I'm not that knowledgable. Report below and SF Diag attached. Thank you so very much! ...
BSOD Help and Support
BSOD seemingly random intervals
Hey there, I have started recieving BSOD recently and would love some help. The crashes started after I had spent a while trying to reconnect to my home wireless (I have an often faulty wireless adapter.) At points I had unplugges the adapter and plugged it back in causing it to install drivers...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:14.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App