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Windows 7: Freezing PC

16 Jun 2012   #1
terrencej31

Windows 7 Ultimate x64
 
 
Freezing PC

Hello to all,

I am sorry if I have not post this in the right section or if I did not give enough detail. I have search the web and this site but I could not solve the issue. My PC is freezing in Windows 7 x64. Using the mouse or typing control/alt/delete does not work. I use it for Recording music. My software is Avid Pro Tools 8 and Propellerhead Reason 5.
I thought one of those was the problem until it froze while I was online and also when I was using Microsoft Word. Almost at anytime it will freeze causing me to press the power button (Hard Reboot). I did a Memory Test, Virus Scan and SCF Scan. No help to this problem. I saw on another website that it might be the NVIDIA GeForce GT 520 graphics card. I do not have any Minidumps because I do not get any BSOD errors.

Windows 7 x64
Sevice Pack 1
AMD Phenom(tm) II x4 840 Processor 3.20 Ghz
Installed Ram 6.00 GB
NVIDIA GeForce GT 520 graphics card


Thanks in Advance!


My System SpecsSystem Spec
.
16 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Go through the steps for Troubleshooting Steps for Windows 7

warning   Warning
Some of the steps require that you open up your system, so before doing any of the re-seating and connection checking steps, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: Some steps in that tutorial involve removing the system case or system panels and can void your warranty!!!


The steps specifically related to the warning are steps 8, 10, and 11.


Also, we should check the compatibility of your RAM with that processor:
  • Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.
My System SpecsSystem Spec
16 Jun 2012   #3
terrencej31

Windows 7 Ultimate x64
 
 

Okay, I'll try this method now.
My System SpecsSystem Spec
.

16 Jun 2012   #4
terrencej31

Windows 7 Ultimate x64
 
 

Okay, I have attached the photos in a winrar. I hope I did this right. Attachment 216831
My System SpecsSystem Spec
16 Jun 2012   #5
terrencej31

Windows 7 Ultimate x64
 
 

Forgot one photo, which is thee about section. I uploaded this file just in case.Attachment 216832
My System SpecsSystem Spec
16 Jun 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

In the SPD tab, there are three or four slots that need to be uploaded. Please upload those when you have a chance. It's easy to miss that step, so you are not the first to do so.

Everything looks good from what I saw so far, though.
My System SpecsSystem Spec
16 Jun 2012   #7
terrencej31

Windows 7 Ultimate x64
 
 

Sorry, I did not see the left side. I only have 3 out of 4. I open it up and I notice I was missing one. Could this be the problem? I thought ram went by even numbers 2, 4, 6, ect.Attachment 216834 Thanks for helping me out by the way.
My System SpecsSystem Spec
16 Jun 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Everything checks out there. Let us know how things go as you proceed through Greg's tutorial.
My System SpecsSystem Spec
16 Jun 2012   #9
terrencej31

Windows 7 Ultimate x64
 
 

Okay, I'll start it tomorrow if I have time. If not Monday after work. Thanks again and I'll keep you posted. If you are a father have a Happy Father's Day!
My System SpecsSystem Spec
16 Jun 2012   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're welcome. I'm not a father (yet), but I still appreciate the thought. I will be with family tomorrow. Hope you enjoy Father's Day, as well; it is a good time to celebrate family.

Good luck!
My System SpecsSystem Spec
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