I'm new to this forum, so please forgive me if I make a mistake.
I recently purchased a Dell Latitude E4300 refurbished laptop from a seller on eBay. Ever since I brought it home, it has been constantly freezing randomly, whether it be whilst I'm browsing, navigating through windows etc.
I've reformatted, and completely wiped the system about 3-4 times, installing different versions of Windows 7 whether it be Home Premium x32 or x64, or Windows 7 Professional x32 or x64 bit, but regardless of what I do, it concludes pointless.
I first suspected it was the graphics driver
, hence I've tried updating, and downgrading the driver to see whether it would rectify the problem. After that appeared pointless, I suspected it might've been the fan, as the computer does heat up quite quickly, however that concluded pointless as the computer froze even on the windows 7 boot logo. Finally I suspected it might've been the hard drive, and/or the ram, I did some tests (Windows Memory Diagnostic & Memtest86+) and CHKDSK multiple times without any detected errors being found.
What I found interesting was that it mainly froze when I initiated a "Windows Experience Index" test, however that was at the beginning...
I've conversed with the seller that I purchased it from, they pretty much said too bad, so sad, we can fix it at $135 p/hour (Which is a load of crap).
My last option may be to take it to a computer shop, fortunately there's one close by that would inspect it for free, and quote me on what needs to be repaired, but before I do, I was wondering whether I could seek help, and possible rectify this problem from the help of some nice people on this forum.
Can you please help me??
My computer specs are:
Dell Latitude E4300
Intel Core 2 Duo (P9400) 2.40ghz
4GB DDR3 (2 x 2 Modules) (PC3-8500F 533 MHz)
Graphics: Intel GMA 4500MHD (Pretty sure)
Windows 7 Home Premium x64 SP1
(If you need more information, I'd be happy to provide.
Thanks in advance for everyone that assists with my problems. I hope haven't babbled on for too long...
I look forward to all replies,