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Windows 7: Frequent BSOD, 7E, 7F ntfs.sys


17 Jun 2012   #1

Windows 7 Home Premium 64bit
 
 
Frequent BSOD, 7E, 7F ntfs.sys

I've been having frequent BSOD with 7E, 7F, 3B, ntfs.sys, etc. Would anyone be able to assist me? Minidump.rar I've zipped up and uploaded the contents of my minidump folder.
System Specs:
OS - Windows 7 Professional 64 bit
Ram - Corsair Vengeance Cl9 4GB x1
Motherboard - Asus M4A87TD EVO (AM3)
Graphics- ATI Radeon HD 5700 Series (Sapphire/PCPartner)
CPU - AMD Phenom II x4 955
HDD - 977GB Seagate ST31000528AS ATA Device (SATA)

My System SpecsSystem Spec
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17 Jun 2012   #2

Windows 7 Home Premium 64bit
 
 

I've uploaded the SFC Scan details if that's of any assistance.
My System SpecsSystem Spec
17 Jun 2012   #3

Windows 7 Home Premium 64 Bit
 
 

Crashes are all over the map which generally indicates a hardware issue. Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.


Your SFC scan also indicates a corrupted Windows install.
  • You will need to Repair Install Windows 7.

    Steps 1-3 and 5-7 of Clean Reinstall - Factory OEM Windows 7 will help you get installation media, backup any important files (just in case), and obtain your license keys for software (just in case) and the Windows license key (you will need this key).
My System SpecsSystem Spec
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19 Jun 2012   #4

Windows 7 Home Premium 64bit
 
 

Hey thanks ,I'll do what you've suggested. I've tried some other stuff as well as going back to ATI Catalyst 11.9 as I've also had crashes where my screen freezes with lines ever since I upgraded my driver. I made sure everything was seated in place and ran memtest on the ram once again. No BSOD's yet.
My System SpecsSystem Spec
19 Jun 2012   #5

Windows 7 Home Premium 64 Bit
 
 

Good troubleshooting steps. There have been some problems with the newer ATI drivers, so 11.9 may help. If you need any help with drivers, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs
My System SpecsSystem Spec
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 Frequent BSOD, 7E, 7F ntfs.sys




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