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Windows 7: BSOD Playing BF3, error 0x124


17 Jun 2012   #1

Windows 7 Home Premium x64
 
 
BSOD Playing BF3, error 0x124

OS
Windows 7 Home Premium x64 Retail Version
Processor
AMD Phenom II X6 1100T x64
Motherboard
MSI NF750-G55
Ram
8GB DDR3
Graphics Card
EVGA GeForce GTX 670
Hard Drives
128 GB OCZ Vertex 4
1TB Seagate Barracuda
PSU
Cooler Master 1000W Silent Pro M

Age information
My hard drives are about a month old, My PSU is a half a year old, my ram is one year old, as well as my case, and motherboard. My CPU is about a half a year old, and my graphics card is less than a week old. OS Installation is about a month old.

I have gotten several BSOD while playing World of Warcraft, Starcraft II, and Battlefield 3. While attempting to live stream, through xsplit, my computer just shuts off without any crash dumps.
While Playing WoW or Starcraft II I receive the error codes:
0x124 (0x0, 0xFFFFFA80073D6038, 0x0, 0x0), 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800691E358, 0xFFFFF88001EC75C8, 0xFFFFF88001EC6E20), and 0x1E (0x0, 0x0, 0x0, 0x0)

While playing BF3 I get:
0x1E (0xFFFFFFFFC000001D, 0xFFFFF800032BD130, 0x0, 0x7300)

Help helps

My System SpecsSystem Spec
.

17 Jun 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
Coprocessor	PCI\VEN_10DE&DEV_0753&SUBSYS_75781462&REV_A2\3&267A616A&0&0B	This device is disabled.
Was disabling the above device intentional? If so, can you explain your reasoning as to why it is disabled so we can understand your troubleshooting steps?


You use torrenting software without an antivirus and antimalware program installed??? Make sure to install security software. I recommend either of these:
After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.


You still need to install your remaining Windows Updates. I do not see Service Pack 1 installed and you are missing at least 60 updates.

The following should be updated:
Code:
nvm62x64.sys Fri Oct 17 15:01:06 2008 (48F8FD12)
nvm62x64.sys, which you can find an update for here: MSI Global ? Mainboard - NF750-G55

You should also update your Acronis software. It is five years old...


You had two 0x124 hardware bugchecks. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.
My System SpecsSystem Spec
22 Jun 2012   #3

Windows 7 Home Premium x64
 
 

I've been building this computer for the past two years, the only parts that are still under warranty should be the SSD and the Graphics card.

I'm not really sure what is disabled. I don't remember disabling that, unless that's my on board graphics or hybrid SLI drivers.

I've done all the tests. The one the worries me the most is the IntelBurn test. Standard operating temps are from 29-34 degrees C, but when I run the test, in almost no time it went to 63 degrees C, one degree higher than the max operating temperature. Seen Here. AMD Processors for Desktops: AMD Phenom I'm sure if I let the test continue I could of fried my processor. Could a thermal issue cause a 0x124 error?

EDIT:
I also got a 0x50 (0xFFFFFFFFFFFFFF8A, 0x1, 0xFFFFF880010FF582, 0x0) error last night while running an antivirus scan.

I will be running malware bytes, super anti spyware and windows security essentials now. I will edit this post with the results.

Attached is the text file from MalwareBytes.
My System SpecsSystem Spec
.


22 Jun 2012   #4

Windows 7 Home Premium x64
 
 

Here is an updated System Health Report.
My System SpecsSystem Spec
24 Jun 2012   #5

Windows 7 Home Premium 64 Bit
 
 

Yes a thermal issue can cause a 0x124 crash. Have you monitored temperatures during normal use to know whether they do get that high during normal use?

Run Malwarebytes again to make sure the items are removed. First, update it to make sure the definitions are up to date and none of the entries it found in the previous scan are false positives.


Acronis software is still five years old...


Run Disk Check with Automatically fix file system errors checked. The last crash indicated your hard disk corruption as an issue.


Is the SSD firmware up to date?

0x124 hardware crashes can be caused by the SSD disappearing. Try doing a power cycle of the SSD. The following steps should be carried out and take ~1 hour to complete.
  1. Power off the system.
  2. Remove all power supplies (ac adapter then battery for laptop, ac adapter for desktop)
  3. Hold down the power button for 30 seconds to close the circuit and drain all components of power.
  4. Reconnect all power supplies (battery then ac adapter for laptop, ac adapter for desktop)
  5. Turn on the system and enter the BIOS (see your manual for the steps to enter the BIOS)
  6. Let the computer remain in the BIOS for 20 minutes.
  7. Follow steps 1-3 and physically remove the SSD from the system by disconnecting the cables for a desktop or disconnecting the drive from the junction for a laptop.
  8. Leave the drive disconnected for 30 seconds to let all power drain from it.
  9. Replace the drive connection(s) and then do steps 4-8 again.
  10. Repeat steps 1-4.
  11. Start your computer normally and run Windows.

The above steps were a result of: Why did my SSD "disappear" from my system? - Crucial Community

While that may not be your drive, a power cycle should be the same on all SSD drives. See how the system responds after the SSD power cycle.
My System SpecsSystem Spec
13 Jul 2012   #6

Windows 7 Home Premium x64
 
 

I've now updated everything. I'm no longer blue screening, but my computer is now just shutting off. Both my Air Conditioning and room are on the same circuit, is there a possibility that because of the A/C turning on and off, it interrupts the power going to my computer, causing it to crash? Because I noticed that when my AC turned off a few minutes ago, my computer didn't crash, but it locked up, screen went black, and it went back to normal. I was considering buying a UPS to help this, plus a UPS would be useful, does anyone know of any guides for buying a UPS?
My System SpecsSystem Spec
14 Jul 2012   #7

Windows 7 Home Premium 64 Bit
 
 

That question is better posed for our Hardware & Devices - Windows 7 Forums forum. Please start a new thread there asking about the UPS hardware.
My System SpecsSystem Spec
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 BSOD Playing BF3, error 0x124




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