BSOD using FULL windows 7, no BSOD using safe mode


  1. Posts : 2
    Windows 7 Pro x64
       #1

    BSOD using FULL windows 7, no BSOD using safe mode


    My computer has been stable for years, however recently I have been getting BSOD when doing any task. Windows will sometimes load to the desktop and I am able to watch video, run windows score, check email, etc before it will BSOD. Other times, it will BSOD before getting to the windows login screen.
    When I use safe mode, it logs in and stays there - no BSOD.
    I have tried removing all extra hardware in the machine, however this has had no affect. I have also tried one stick of RAM, then another, both BSOD.
    I've attached the minidump files I have. Please let me know if you need more.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Your normal crashes are typically 0x101 BugCheck codes: STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg


    Your Verifier enabled crashes indicate network related problems. Your network adapter drivers may need to be updated from your motherboard support site, the wireless adapter manufacturer, or from your system manufacturer (Dell, HP, etc.). It may also be a problem with avast!

    Disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
    verifier /reset
    -> Restart your computer.

    Uninstall avast! with the avast! uninstall utility, download a fresh copy of the installer, install fresh.

    If re-installing avast1 does not work, uninstall avast! again with the avast! uninstall utility and replace with either of these setups:

    After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.


    See if the above resolves the 0x101 BugCheck code. If not, proceed with the other steps in STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg.
      My Computer


  3. Posts : 2
    Windows 7 Pro x64
    Thread Starter
       #3

    Thanks for your reply. Unfortunately I'm unable to get into the full version of windows, the furthest I can get is to open the start menu before it crashes.
    I have been able to go through the steps you mentioned in your reply in safe mode with networking.
    1 - verifier /reset - I did this in safe mode and got the response that 'No settings were changed'

    2 - I completely uninstalled Avast, however this has had no affect on whether I can get into full windows or not.

    3 - I downloaded windows essentials, however it won't install in safe mode.

    4 - I tried downloading some new drivers for the networking section of my motherboard, however I don't believe these installed correctly. I will continue to try to install these.

    I'll start going through the other post you replied with for troubleshooting STOP 0x101. In the meantime, is there anything else you could see from the minidumps?
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    The above was the extent of your .dmps. Since I know very little about your system, the best I can offer beyond my specific steps from the .dmps are general troubleshooting steps.


    Go through the steps for Troubleshooting Steps for Windows 7

       Warning
    Some of the steps require that you open up your system, so before doing any of the re-seating and connection checking steps, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: Some steps in that tutorial involve removing the system case or system panels and can void your warranty!!!


    The steps specifically related to the warning are steps 8, 10, and 11.


    If you want more specific help, please follow the https://www.sevenforums.com/crashes-d...tructions.html, and fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs
      My Computer


 

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