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Windows 7: screen gose black then i get blue screen

20 Jun 2012   #1

64bit ultimate
 
 
screen gose black then i get blue screen

have attached bsod dump files

My System SpecsSystem Spec
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20 Jun 2012   #2

Windows 7 Home Premium x64
 
 

Hello jockmiller02, welcome to Seven Forums. All of your crashes point to BCCode x116. Here is a troubleshooting guide for you to follow, but first, your crashes are all pretty recent. Looks like this started occurring after you updated your Video Driver. Try rolling it back, if that does not work , here you go; STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
20 Jun 2012   #3

64bit ultimate
 
 

the temp of card is 60c is that ok for normal running temp and the unit has been clean out inside. have tried different version of the driver for card but that didn't work even did a clean windows install.
My System SpecsSystem Spec
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20 Jun 2012   #4

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by jockmiller02 View Post
the temp of card is 60c is that ok for normal running temp and the unit has been clean out inside. have tried different version of the driver for card but that didn't work even did a clean windows install.
What is the temp of the GPU under stress?
My System SpecsSystem Spec
20 Jun 2012   #5

64bit ultimate
 
 

when playing games about 75 to 85.
My System SpecsSystem Spec
20 Jun 2012   #6

Windows 7 Home Premium x64
 
 

Temps are getting a little high. Did you go through the thread I linked to you and do all of the steps listed?
My System SpecsSystem Spec
20 Jun 2012   #7

64bit ultimate
 
 

still to try taking the panel off and put a fan beside it. if that dose not work think it might be time for a new card.
My System SpecsSystem Spec
20 Jun 2012   #8

Windows 7 Home Premium x64
 
 

Before you go much further;
1. It is a good idea to buy an anti-static wristband, and follow the instructions for use.(They are sold at most electronics stores.) If you are going to do quite a lot of bench work, you might do well to invest in an anti-static mat.
2. If you don't have a wristband, you are not necessarily out of luck. Assuming that your PC is grounded, you can ground yourself by just keeping one hand in contact with the bare metal frame (not a painted or coated surface) of the computer case. Keep the PC power cord plugged in to a (3-prong) grounded outlet and turn off the rocker switch on the back of the power supply. If the power supply does not have a switch on the back, this won't work, however. Never work on a PC with the power on. In that case, you should buy an anti-static band or try another method of grounding.
3. As an alternative, alter a standard 3-conductor power cord by snipping off the two flat blades, leaving only the grounding portion of the plug. Or simply purchase a cord like this from an electronics supply house. This accomplishes the same thing as turning off the rocker switch.
4. You can employ an LCD Static Discharger. As a simple measure, you can hang it on your key ring and just dangle it. This is less reliable, but when it touches a ground, it should discharge the static electricity. Procedure:①Lightly touch the oval button with a finger. ②Make sure that the end of the conductive material touches a grounded conductor. (such as vehicle, human body, computer, metal or other) to release static electricity, and observe the LCD display.
5. Some people claim that damage can be reduced by wearing little or no clothing, it is said that the less cloth that is in contact with your body, the less static is produced, though these claims remain unproven.

The average person can carry up to 25,000 volts of static energy at any given time. This sounds like a lot, but because the current level is low, you usually won't notice it. Follow safe ESD procedures any time you open a computer.

If the equipment is cold, wait until it has reached room temperature. ESD builds up much faster when it's cold and dry (low humidity).

If you don't take steps to prevent ESD, you may regret it. Your computer can sustain serious damage without you knowing it. CPUs and memory chips of any kind are highly vulnerable to ESD. If you fry your PC with static electricity, you may soon start to notice random memory errors, blue screens, and lock-ups. Normally, you can't see (or even feel) ESD, but it is almost always there, so be sure to do the right thing. Your PC will thank you!

Try not to open up computers while on thick carpets, petting long-haired pets, dressing, emptying the dryer, etc. Use common sense; don't do anything that would cause you to get a shock from touching something made of metal.

I'm only telling you this to inform you of ESD, not to scare you.

Now, the very first thing you want to do is remove the GPU, after following the above steps, of course.
After removing the GPU, get a can of compressed air and clean the card, thoroughly. Blow air into each opening and crevice you can find, ensuring that you get all dust out of it.
Before re-installing the GPU, please use the compressed air to clean out the PCIe lane, in which the card was seated.
Put everything back together, reboot, and give it a go.

Post back results.
My System SpecsSystem Spec
22 Jun 2012   #9

64bit ultimate
 
 

have change the video card driver from 12.4 and12.3 to 12.2 as the other 2 kept crashing been running now for over 24hrs without a promblem.
My System SpecsSystem Spec
22 Jun 2012   #10

Windows 7 Home Premium x64
 
 

Sounds good, keep up apprised of your progress.
My System SpecsSystem Spec
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 screen gose black then i get blue screen





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