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Windows 7: BSOD BCCode 1e

20 Jun 2012   #1
Billsy

Windows 7 Home Premium 64bit
 
 
BSOD BCCode 1e

System Specs:

Intel Quad Core Q8400 @2.66Ghz
Nvidia Geforce GTS 450
MSI G41TM-P31
4GB DDR2 PC2-6400
1TB Samsung HDD
Corsair TX 500W PSU
Windows 7 Home 64-Bit

Hello there, I have been having a lot of BSOD problems for the past month or so which coincided with when I purchased Arma II for the popular DayZ mod. I don't know if this is a coincidence or the route of the problem. I'm experiencing:

Random BSOD
Random freezing (I might be web browsing and listening to music and then my computer will freeze and cease my computer to function)

I've tried a lot to resolve the problem, such as performing checks through Windows such as checking memory, performing system restore, resolving problems on startup etc. Below I have created a .rar file as listed in the stickied thread.

Thanks in advance.


My System SpecsSystem Spec
.
20 Jun 2012   #2
James7679

Windows 7 Home Premium x64
 
 

Hello Billsy. Welcome to Seven Forums.

This looks like a memory issue. Please, test your RAM - Test with Memtest86+

Also, there have been 4 BIOS revisions since your current was released. It may not be necessary to update your BIOS. There are some stability issues addressed though. If you choose to update your BIOS, you do so at your own risk. MSI Global ? Mainboard - G41TM-P31
My System SpecsSystem Spec
26 Jun 2012   #3
James7679

Windows 7 Home Premium x64
 
 

Billsy, were you able to resolve this? If so, please mark the thread as solved.
My System SpecsSystem Spec
.

28 Jun 2012   #4
Billsy

Windows 7 Home Premium 64bit
 
 

Hello, no it hasn't been resolved yet. I haven't ran the memtest yet as I haven't had the chance but I have ordered more RAM as I knew it needed upgrading anyway and so if that is the cause of the problem it will be rectified when it arrives and I have had chance to install it. However, I do continue to get BSOD and I noticed that some of the BCCodes are new ones that I haven't seen before, do you mind looking at the new logs please? I also recieved a message on startup "Cmos checksum bad" I don't know if that has anything to do with the problem but that has never occured before. I appreciate the help.

Thankyou.
My System SpecsSystem Spec
28 Jun 2012   #5
James7679

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by James
Quote   Quote: Originally Posted by writhziden View Post
Your crash reports indicate a possible problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
Quote   Quote: Originally Posted by Brink
NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 218732
Thank you,

James
Please do the above.
My System SpecsSystem Spec
28 Jun 2012   #6
Billsy

Windows 7 Home Premium 64bit
 
 

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J82F3-2JTVV-733D2
Windows Product Key Hash: 5UR6fwI9xv2haR/sC+0a+rfixxo=
Windows Product ID: 00359-OEM-8992687-00236
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {EA8E52D6-3214-4A06-85C6-7301DE2B6B39}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EA8E52D6-3214-4A06-85C6-7301DE2B6B39}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733D2</PKey><PID>00359-OEM-8992687-00236</PID><PIDType>2</PIDType><SID>S-1-5-21-2511612708-356393647-2880048203</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MJ-7592</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10B2</Version><SMBIOSVersion major="2" minor="5"/><Date>20100921000000.000000+000</Date></BIOS><HWID>96053E07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>cmscom</OEMID><OEMTableID>zoostorm</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800236-02-2057-7600.0000-3072010
Installation ID: 013454469796456214823370002794473711615386594710649072
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733D2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 28/06/2012 15:11:31
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:1:2012 16:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEA6GGOFPyLqnZI5PxTEItyeoQf9oXUy0xY
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   7592MJ  A7592100
  FACP   7592MJ  A7592100
  HPET   7592MJ  OEMHPET 
  MCFG   7592MJ  OEMMCFG 
  SLIC   cmscom  zoostorm
  OEMB   7592MJ  A7592100
  GSCI   7592MJ  GMCHSCI 
  SSDT   DpgPmm  CpuPm
My System SpecsSystem Spec
28 Jun 2012   #7
James7679

Windows 7 Home Premium x64
 
 

Billsy, when did you build this computer?
My System SpecsSystem Spec
28 Jun 2012   #8
Billsy

Windows 7 Home Premium 64bit
 
 

I didn't build it, I brought it, why? It's about 2 years old I think.
My System SpecsSystem Spec
28 Jun 2012   #9
James7679

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Billsy View Post
I didn't build it, I brought it, why? It's about 2 years old I think.
No, it's okay, just checking something.

Quote   Quote: Originally Posted by Billsy View Post
I also recieved a message on startup "Cmos checksum bad" I don't know if that has anything to do with the problem but that has never occured before.
With this error. Please explain, step by step your encounter with this error. When did it happen, were you able to boot, how were you able to get past this?

Also, your current BCCode is x7f_8 It looks like we are dealing with a hardware issue here. Given the cmos eror, this makes it even more likely. You need to run Memtest86 as already advised.
RAM test with Memtest86+
Certain Bug Check Codes(BCCodes) or combination of BCCodes, are indicative of faulty RAM. Memtest86+ is an offline program specifically written to test RAM and uncover errors. Memtest86+ tries to verify that the RAM will accept and correctly retain arbitrary patterns of data written to it, and that there are no errors where different bits of memory interact, and there are no conflicts between memory addresses. Memtest86+ is open source, which means it is free to use.

Systems may have one or more sticks of RAM. These individual sticks are called DIMM. If Memtest86+ finds ANY errors, most likely, you have defective RAM. There are some cases where the DIMM slot, themselves, can be bad.

**Important!**
Should you receive any errors during the tests, stop the test. You will need to test each stick independently in each DIMM slot. Follow proper ESD Safety! Remove all but the first stick. Resume testing. If you receive(or dont) errors, note on a piece of paper that DIMM 1 failed(or passed) in Slot A1. Stop the test, move the stick to slot A2, resuming testing and taking notes in this manner, until all DIMMs have been tested in all DIMM slots.
** Memtest86+ V4.20 (25/01/2011) **
Should you need more help with any of the testing or setting up for it, you may either post back with any questions, or refer to our tutorial here RAM - Test with Memtest86+
My System SpecsSystem Spec
28 Jun 2012   #10
Billsy

Windows 7 Home Premium 64bit
 
 

The "cmos checksum bad" error came up once and stated that a flashdrive was required in order to flash the bios which you have already stated might be required although not definitely. I got around this by just letting my PC search for a flash-drive which wasn't present and then reset my computer and the error didn't occur again. I've ordered further RAM and plan on flashing my bios to the latest version. Which would I go about doing first? Implement the new RAM and then flash the bios or vice-versa?

Thankyou once again.
My System SpecsSystem Spec
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 BSOD BCCode 1e




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