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Windows 7: BSOD : BCCod 3b


20 Jun 2012   #1

Windows 7 Ultimate x64
 
 
BSOD : BCCod 3b

Been getting this crash lately.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002BD1167
BCP3: FFFFF88006D51FA0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062012-27440-01.dmp
C:\Users\Craz\AppData\Local\Temp\WER-37955-0.sysdata.xml

--------------------------------------------------------------------------------

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
System Model: P5E3 Deluxe
BIOS: BIOS Date: 11/20/07 12:51:24 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4096MB RAM


My System SpecsSystem Spec
.

20 Jun 2012   #2

Windows 7 Home Premium 64bit (O.E.M)
 
 

Please follow the http://www.sevenforums.com/crashes-d...tructions.html so we can help you.

Stephen
My System SpecsSystem Spec
20 Jun 2012   #3

Windows 7 Ultimate x64
 
 

Thankyou Tekno, i noticed the instructions after i posted. Updated now.
My System SpecsSystem Spec
.


20 Jun 2012   #4

Windows 7 Home Premium 64bit (O.E.M)
 
 

Hi again,

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.



I have noticed that you do not have an anti-virus product installed on your PC. Please install Microsoft Security Essentials and scan your PC. Then install and scan your computer with Malwarebytes' Anti-Malware. DO NOT START THE FREE TRIAL. This will remove any viruses you may have caught.



The BSOD dumps you gave me do not give a definitive cause for your BSOD's.

As a result I recommend you check your hardware for issues. Please run Memtest86+ to check your RAM. Let it run for 6-8 passes overnight as described in the tutorial. Pay particular attention to parts 2 and 3.

Also check your HDD for errors using Seatools and chkdsk.. Download and create a bootable version of the Seatools for DOS program as described here. For check disk, follow this tutorial: Disk Check

If you have any questions or query's feel free to ask.
Stephen
My System SpecsSystem Spec
23 Jun 2012   #5

Windows 7 Ultimate x64
 
 

I ended up shutting down, unplugging the battery, than put it back in, then i also updated my bios fully.
My System SpecsSystem Spec
23 Jun 2012   #6

Windows 7 Home Premium 64bit (O.E.M)
 
 

Ok, let me know if you have any more issues.

Stephen
My System SpecsSystem Spec
Reply

 BSOD : BCCod 3b




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