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Windows 7: BSOD Crash While Gaming / Idle

21 Jun 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

Crashes may be related to the SSD. It could need to be reset for the hardware/software connections to work properly through the BIOS and to clear any corruption.

Try doing a power cycle of the SSD. The following steps should be carried out and take ~1 hour to complete.
  1. Power off the system.
  2. Remove all power supplies (ac adapter then battery for laptop, ac adapter for desktop)
  3. Hold down the power button for 30 seconds to close the circuit and drain all components of power.
  4. Reconnect all power supplies (battery then ac adapter for laptop, ac adapter for desktop)
  5. Turn on the system and enter the BIOS (see your manual for the steps to enter the BIOS)
  6. Let the computer remain in the BIOS for 20 minutes.
  7. Follow steps 1-3 and physically remove the SSD from the system by disconnecting the cables for a desktop or disconnecting the drive from the junction for a laptop.
  8. Leave the drive disconnected for 30 seconds to let all power drain from it.
  9. Replace the drive connection(s) and then do steps 4-8 again.
  10. Repeat steps 1-4.
  11. Start your computer normally and run Windows.

The above steps were a result of: Why did my SSD "disappear" from my system? - Crucial Community

While that may not be your drive, a power cycle should be the same on all SSD drives. See how the system responds after the SSD power cycle.


Also, is your SSD firmware up to date? If you do not know or if you know it is not, updating it should take priority.


My System SpecsSystem Spec
.
21 Jun 2012   #12
pali

Windows 7 64 bit
 
 

Yes, my firmware for the SSD is updated to the most current version.

Will do the power cycle now and see if that helps.
My System SpecsSystem Spec
22 Jun 2012   #13
pali

Windows 7 64 bit
 
 

Alright, power cycle completed.

Do you want another set of reports? Or do I just sit around now and wait for a possible Blue screen and report if/when it happens?

Ty again for all of your help.
My System SpecsSystem Spec
.

22 Jun 2012   #14
pali

Windows 7 64 bit
 
 

Its been 15 hours now, no blue screen.

Not sure if fixed, but this has been the longest it has been without one.

/crossing fingers
My System SpecsSystem Spec
23 Jun 2012   #15
pali

Windows 7 64 bit
 
 

Still stable. So far so good.
My System SpecsSystem Spec
23 Jun 2012   #16
pali

Windows 7 64 bit
 
 

Had it running all night, no crashes.

Thinking might have worked, but still early to tell.
My System SpecsSystem Spec
23 Jun 2012   #17
pali

Windows 7 64 bit
 
 

Looks like its up to its old tricks again.

Went out to cook on the grill, came back to a blue screen.

New set of reports.

/baffled still
My System SpecsSystem Spec
24 Jun 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, try removing all ASUS utilities including ASUS Update. See if the problems persist.


If you still crash after removing ASUS utilities, check for an underlying driver conflict.
  • Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
    a. Backup your system and user files
    b. Create a system restore point
    c. If you do not have a Windows 7 DVD, Create a system repair disc
    d. In Windows 7:
    • Click the Start Menu
    • Type verifier in Search programs and files (do not hit enter)
    • Right click verifier and click Run as administrator
    • Put a tick in Create custom settings (for code developers) and click next
    • Put a tick in Select individual settings from a full list and click next
    • Set up the individual settings as in the image and click next
      Attachment 218044
    • Put a tick in Select driver names from a list
    • Put a tick next to all non-Microsoft drivers.
    • Click Finish.
    • Restart your computer.

    If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

    If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
    The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.

    When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
    verifier /reset
    -> Restart your computer.
My System SpecsSystem Spec
24 Jun 2012   #19
pali

Windows 7 64 bit
 
 

Ok, uninstalled the asus update utility and haven't crashed since.

I missed the first line of your response, and went right to using the driver verifier steps, and ran that a few times.

No errors, windows started right up with no problems. I restarted a bunch of times, even disabled it, re enabled it and tried it again, couldn't get it to crash at all.

Now I guess its back to the waiting game? See if it crashes again over time.

Note that I have been running prime95 overnight with no issues. Not sure if there are any recommended settings for that but I ran it straight out of the box, 64 bit version, default download settings, no issues so far. ( a friend told me to let it run and run and see if any issues from it. )
My System SpecsSystem Spec
25 Jun 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

You should run Prime95 small FFTs, in place FFTs, and Blend each for at least three hours. Running overnight is a good step.

What temperatures do you see under stress?


Also, you should disable Verifier to see if the system is stable with it disabled with the ASUS update utility uninstalled. Verifier should only be used if you are already getting crashes or it may cause crashes with false positives to occur.
My System SpecsSystem Spec
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 BSOD Crash While Gaming / Idle




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