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Windows 7: BSOD. Restored computer and still BSOD

20 Jun 2012   #1
jedagolfer123

Windows 7
 
 
BSOD. Restored computer and still BSOD

Hello,

My computer crashed about 5 times in 1 day so I decided to restore it.
After a full restore I started reinstalling some of my old programs. After I did a windows update, BSOD came back and my computer crashed again.

I believe I have all the information as requested.

Thank you for your help,

Jeda


My System SpecsSystem Spec
.
20 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Security Software: ??? Make sure to install security software. I recommend either of these:
After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.


Crashes are pointing to memory problems or driver conflicts.
  • If you are overclocking any hardware, please stop.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

  • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
    a. Backup your system and user files
    b. Create a system restore point
    c. If you do not have a Windows 7 DVD, Create a system repair disc
    d. In Windows 7:
    • Click the Start Menu
    • Type verifier in Search programs and files (do not hit enter)
    • Right click verifier and click Run as administrator
    • Put a tick in Create custom settings (for code developers) and click next
    • Put a tick in Select individual settings from a full list and click next
    • Set up the individual settings as in the image and click next
      Attachment 217410
    • Put a tick in Select driver names from a list
    • Put a tick next to all non-Microsoft drivers.
    • Click Finish.
    • Restart your computer.

    If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

    If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
    The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.

    When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
    verifier /reset
    -> Restart your computer.
My System SpecsSystem Spec
22 Jun 2012   #3
jedagolfer123

Windows 7
 
 
Memtest Results

These errors came up withing the first few minutes of running the test.

I'm assuming I have ram errors and will need to replace them?

Thanks
My System SpecsSystem Spec
.

22 Jun 2012   #4
jedagolfer123

Windows 7
 
 
Error Photos

Here are the errors.


Thanks
My System SpecsSystem Spec
23 Jun 2012   #5
usasma
Microsoft MVP

 
 

Yep, that's indicative of bad RAM. Make sure to test the sticks individually to determine exactly what's gone bad. More info on that starting at Step 6 in this post of mine: Memory Diagnostics

Good luck!
My System SpecsSystem Spec
02 Jul 2012   #6
jedagolfer123

Windows 7
 
 
Another error

I am no longer suffering from BSOD but am now running into another problem since my fix. I was going to restore my computer to factory settings but every time I do I receive this error message upon boot (see pics). I do not have the windows 7 reinstall disc but I have made a few recovery discs.

Any help would be much appreciated

Thanks
My System SpecsSystem Spec
03 Jul 2012   #7
usasma
Microsoft MVP

 
 

This appears (to me) to be that something was damaged.

First try one of these free hard drive diagnostics: Hard Drive Diagnostic Procedure

Then, scan all hard drives with one of these free, bootable antimalware rescue disks: Free Online AntiMalware Resources

If infected, please post over in the Security forums for more expert assistance

Or, you can wipe your hard drive with KillDisk (free from here: How to erase hard drive by Active@ KillDisk? Low Level Format.
Then use the recovery disks that you created to reinstall Windows.
My System SpecsSystem Spec
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 BSOD. Restored computer and still BSOD




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