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Windows 7: Random BSODs and restarts

20 Jun 2012   #1

Windows 7 Ultimate x64
 
 
Random BSODs and restarts

I've recently had two BSODs, occurring once yesterday and once today. One occurred while gaming, the other during browsing of the internet. The entire system is around 2 years old, along with the Windows 7 Ultimate x64 OS. Never reinstalled the OS. I'm not sure what else to indicate, so please let me know if additional information is needed. Any and all help will be greatly appreciated.

My System SpecsSystem Spec
.

20 Jun 2012   #2

Windows 7 - Vista
 
 

Hi -

Check for updates for the 1st 2 (Asus); remove Daemon Tools/Alcohol 120 -
Code:

ASACPI.sys        Wed May 13 21:25:17 2009 (4A0B72FD)
AsIO.sys          Mon Dec 17 04:11:49 2007 (47663D55)
sptd.sys          Wed Apr 07 21:29:00 2010 (4BBD315C)
http://sysnative.com/drivers/driver.php?id=ASACPI.sys
http://sysnative.com/drivers/driver.php?id=AsIO.sys
http://sysnative.com/drivers/driver.php?id=sptd.sys

If BSODs persist, run the Driver Verifier -- Driver Verifier - MVP

Regards. . .

jcgriff2


Code:

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\061912-47315-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jun 19 12:08:31.903 2012 (GMT-4)
System Uptime: 0 days 11:55:37.902
BugCheck 1E, {ffffffffc0000005, fffff800038671c4, 0, 7ffffff0000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+c1f1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  LOLRecorder.ex
FAILURE_BUCKET_ID:  X64_0x1E_nt!_??_::FNODOBFM::_string_+c1f1
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`038671c4 00000000`00000000 000007ff`ffff0000
BiosVersion = 1201   
BiosReleaseDate = 02/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     2800
CurrentSpeed: 2806
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\062012-44803-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jun 20 18:43:18.274 2012 (GMT-4)
System Uptime: 0 days 6:59:16.273
BugCheck 1E, {ffffffffc0000005, fffff8000385e1c4, 0, 7ffffff0000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+c1f1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  LOLRecorder.ex
FAILURE_BUCKET_ID:  X64_0x1E_nt!_??_::FNODOBFM::_string_+c1f1
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`0385e1c4 00000000`00000000 000007ff`ffff0000
BiosVersion = 1201   
BiosReleaseDate = 02/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     2800
CurrentSpeed: 2806
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``



My System SpecsSystem Spec
20 Jun 2012   #3

Window 7 Pro Sp 1
 
 

Check the stock CPU fan...if it is loose or hanging...your Proc is overheating...that happened to me last year...I bought an aftermarket fan and never had the issue reoccur.
My System SpecsSystem Spec
.


21 Jun 2012   #4

Windows 7 Ultimate x64
 
 

Alright, I've performed the actions you've outlined. I will update in a few days or upon another BSOD. Hopefully this solved my troubles. Thank you for your help.

Actually, I've already replaced my stock cpu heatsink, and my heatsink fan is still in working order, fortunately.
My System SpecsSystem Spec
27 Jun 2012   #5

Windows 7 Ultimate x64
 
 

Just wanted to stop by and say I've had zero BSODs since resolving my issues. Many thanks for the help.
My System SpecsSystem Spec
27 Jun 2012   #6

Windows 7 - Vista
 
 

Hi -

Awesome news to hear of BSOD-free status.

Good luck to you.

Regards. . .

jcgriff2
My System SpecsSystem Spec
28 Jun 2012   #7

Window 7 Pro Sp 1
 
 

Great news!!!
My System SpecsSystem Spec
28 Jun 2012   #8

Windows 7 Ultimate x64
 
 

It figures as soon as I make a post about my issues being resolved, another BSOD would occur. I believe I've corrected the issues you outlined correctly, though it wouldn't surprise me if I am mistaken. I've ran the driver verifier and my computer immediately BSOD'ed upon boot up. I'm attaching the minidump for that BSOD to this post. Thank you for your time.
My System SpecsSystem Spec
28 Jun 2012   #9

Windows 7 Home Premium x64
 
 

Not to replace the help of Mr. jcgriff himself, but, if I may add a few things.

Uninstall Daemon Tools. It is a known cause of problems.
Uninstall ASUS TurboV, utilities of this nature are a known cause of problems.

A/V? AntiMalware?
Most of us here suggest and use Microsoft Security Essentials(MSE). It is extremely effective and has a very small footprint. As a Windows customer, you may download it for free, here. Microsoft Security Essentials - Free Antivirus for Windows
After downloading and running the installer, please ensure that it is up to date. Then, select to run a full scan on all drives.

Also, please download and install, Malwarebytes. Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer Be sure to download the free version. Upon installation, be sure not to start the free trial. Malwarebytes is a powerful malware detection tool. After you have installed and updated Malwarebytes, run a FULL scan on ALL USER accounts. This means that if you have more than one login for your computer, you will need to run the scan on each account.

After doing these things, post back the results.

Your latest crash was credited to atikmpag.sys with BCCode x116

First, download the latest ATI driver package for your system here; AMD Graphics Drivers & Software

After doing that please backup your system and download and install Driver Sweeper. Reboot into safe mode and run Driver Sweeper. Check all of the ATI boxes and delete them.

Reboot and install the ATI drivers you just downloaded.

Edited uploaded .dmp after analysis.
My System SpecsSystem Spec
29 Jun 2012   #10

Windows 7 - Vista
 
 

The latest dump had a bugcheck = 0xc4 = VERIFIER_ENABLED and flagged SandBoxie.

Code:
 STACK_TEXT:  
 00000000`00000004 : nt!KeBugCheckEx
 00000000`00000050 : nt!VerifierBugCheckIfAppropriate+0x3c
 fffff960`000d1197 : nt!VerifierMmProbeAndLockPages+0x78
 00000000`00000000 : SbieDrv+0xa09e
 00000000`0000c010 : 0xfffffa80`08714000
 fffff880`072fcf58 : 0x50
 fffff880`072fce00 : 0xfffffa80`08714000
 00000000`00000001 : win32k!NtUserMessageCall+0xf
I suggest its removal.

The 3 drivers I mentioned in my prior post need to be dealt with as well.

Please follow the advice of James7679 as well.

Regards. . .

jcgriff2
My System SpecsSystem Spec
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