Computer Freezes after some minutes


  1. Posts : 1
    windows 7 64 bits
       #1

    BSOD Computer Freezes after some minutes


    Hi everyone

    Since yesterday my computer freezes only after some minutes of booting. Never had an issue of this kind before, my PC was always performing well without any problems at all.


    Today i formated the computer hoping to solve it, but the problem remains.

    The computer is freezing when i´m watching videos with VLC and i can´t even restart it with ctrl + alt + del because it doesn´t respond, so i must restart it manualy pressing the reset button.

    Some weeks ago i bought a new PSU (coolermaster silent Pro M 500w) but i think it´s not related to that because untill yesterday all was fine.

    This is what i get:

    Nome do Evento de Problema: BlueScreen

    Versão do SO: 6.1.7601.2.1.0.256.1
    ID de Região: 2070

    Informações adicionais sobre o problema:

    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA80051414B8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    I also put the dump file so you guys can help me.

    Thanks

    groogster
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

       Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.

    • If you are overclocking any hardware, please stop.

    • If you have an SSD, make sure the following are up to date:
      • SSD firmware
      • BIOS Version
      • Chipset Drivers
      • Hard disk controller drivers/SATA drivers
      • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.


    • Run all but the advanced tests with SeaTools for HDDs.
    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.


    Remember to read closely through Stop 0x124 - what it means and what to try for the crash.


    If you need further help after doing the above, please follow the https://www.sevenforums.com/crashes-d...tructions.html to provide us with the full crash reports.
      My Computer


 

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